Robotic Process Automation (RPA)- Ed Services Operations

Job description

Sr. Analyst, Robotic Process Automation (RPA)- Ed Services Operations

Competitive salary

Bangalore, India

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Sr. Analyst, RPA on our Ed Services Operations team in Bangalore, India.

We’re proud to be in the solutions business at Dell. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.
Key Responsibilities

·  Ability to understand new tools/technology and be the SME for roll out of new technology
·  Ability to review and analyse data to drive actions on business problems
·  Ability to work on projectsfor problems identified to drive improvements
·  Ability to innovate and find better ways of doing work
·  Understand complex issues and be able to work with peers in a team setting to solve  issues
·  Ability to build strong relationships with internal and external stakeholders

Essential Requirements

·  Comprehensive customer experience skills
·  Strong analytical skills along with Advanced Excel, PowerPoint, Tableau & Visio skills
·  Proven presentation skills
·  Ability to prioritize work in a metric driven environment
·  Positive Dynamic can do attitude
·  Good attitude & Strong team player
·  Ability to lead and follow

Desirable Requirements

·  Self-motivated & ability to work independently but also across Ed Services Operations
·  Results driven
·  Ability to influence and overcome situations to achieve end goal
·  Ability to cope in fast paced environment
·  Ability to prioritize in order to meet business objectives
·  Adapts communication techniques for audiences at multiple internal/external levels

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you share our passion for data and you’re keen to play a key role in driving progress, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dellhere .

Job Family:  Business-Support Job ID:  R51884