Endpoint Security System Engineer - SecureWorks

Job description

Endpoint Security System Engineer - Dell SecureWorks

Bucharest, Romania

SecureWorks is a global leader in providing intelligence-driven information security solutions. We play an important role, as no organization in the world is immune from cyberattacks and the nature of the attack is changing every day. Internet security is a problem that will never be solved. Unlike point products that address a specific technology issue, we attack the problem holistically by analyzing threat actor tactics, techniques and procedures, and develop solutions using best-of-breed technologies to protect our clients. We are one of the best in the world at understanding the threat.

In short, we give our clients an early warning capability. SecureWorks was founded in 1999 and headquartered in Atlanta, Ga., with offices in all the major security markets around the globe. We have more than 2,000 team members, and partner with more than 4,200 clients in 59 countries to keep the bad guys out of their networks. We've been consistently recognized by industry analysts, readers' polls and as a leader in the Gartner Magic Quadrant for managed security services, worldwide.

Role Overview

The Endpoint Security System Engineer is responsible for the architecture, design, deployment, maintenance and management of the client's Endpoint Security Solutions. Participates with the client in the strategic design process to translate security and business requirements into processes and systems.

Provide comprehensive endpoint systems support for Symantec Endpoint Protection applications which includes Antivirus, Personal firewall, Host IPS, application and device control, Symantec Protection Engine, and Host NAC.

Key Responsibilities:

· Responsible for drafting support documentation, the cross-training of operational team members and 7x24 third level support call rotation.
· 3rd level troubleshooting of issues, vendor relationship and license management, business continuity planning, capacity planning, audit /compliance, disaster recovery and platform maintenance.
· Create, modify, test, and implement approved changes to supported devices based upon customer requirements.
· Perform required and recommended system patching including: Service pack application updates, Antivirus content updates, Research and remediate alerts for virus detections requiring action, Sample submissions to antivirus vendor, Installation of new signature files based on submission, Creation of ‘Zero Day' rules to prevent spread where necessary
· Remediate device that are not compliant: Servers with signatures (N-1), Workstations with signatures (N-6), Perform manual remediation where available for devices, create incident and request tickets to Intel or Desktop teams outlining remediation steps.

As a managed security provider, SecureWorks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned.

Desired profile

Essential Requirements
·  Enrollment in, or completion of, a Bachelor's degree or equivalent program in Computer Science, Computer Engineering, Electrical Engineering, Network Security, Information Security, Information Technology, or Mathematics (or equivalent work experience)
·  One to three years of experience with Symatec Endpoint Protection%5CSymantec Host Intrusion Prevention or McAfee ePo%5CMcAfee VSE
·  Strong troubleshooting, reasoning and problem solving skills
·  Good Networking and Windows%5CUnix Operating systems knowledge
·  Team player with the ability to work autonomously.

Desirable Requirements

·  Symantec Endpoint Protection certified.
·  CompTIA Security +
·  ITL V3 Foundation
·  Certifications in CISSP, CCSP/CCNP & CEH would be a plus.

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

SecureWorks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at SecureWorks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. SecureWorks will not tolerate discrimination or harassment based on any of these characteristics.