CPF Order Processing Assistant

Job description

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Commercial Business Unit at Dell, we are looking for a CPF Order Processing Assistant to join our team in Glasgow .

Dell provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfil your ambitions and potential.

Key Responsibilities

·  Daily Order Processing for an assigned portfolio of Dell’s Accounts
·  Provide a high level of customer service by efficiently processing complex purchase orders
·  Liaise with Program Management/Sales team to resolve order queries prior to order entry
·  Liaise with the factory on illegal and rejected orders & process orders identified for rework
·  Develop appropriate level relationships within key accounts and attend account reviews as required via conference call & video calls.
·  Conduct any adhoc requests as required by business needs; maintaining a flexible approach to your working day and activities.

Essential Requirements

·  Have experience of a Data Entry or Call Centre / Busy Office Role
·  Exceptional Attention to Detail
·  Experience in MS Office - particularly Excel, Outlook
·  Excellent Communication Skills

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

If you require any assistance in applying for an open position or have any specific requirements to attend an interview, please contact

We are a Disability Confident Committed Employer and aim to ensure our recruitment process is inclusive and accessible.