COMMUNITY MANAGER H/F

Job description

Dataxis (www.dataxis.com) is a global Business Intelligence and Media firm specialized in Telecom,TV and Media. We provide intelligent info and marketing services by different ways:
- Key Performance Indicators, statistics and forecast through our online database services covering all telecom and TV operators worldwide.
- Analysis on new trends and deep research with our report lines
- Knowledge and networking through executive presentations in our conferences and events
- Best competitive updates with our specialized websites, online daily news services and print editions
Dataxis is an independent company, controlled by its top management and backed by private investors. With offices and analysts in Europe, North America, Latin America, Middle East, Africa and Asia, we covered more than 200 countries Worldwide. Our media products reach dozens of thousands of top executives around the globe. With more than 20% annual growth, we are looking for a PR and Communications Manager will lead the vital PR & Community activity to achieve our goal of increasing brand awareness for Dataxis and attracting new buyers and users to the Dataxis community. Your success will be measured by social impressions, media coverage, traffic related to the Dataxis websites (News, Events, Corporate, Thematic).
Responsibilities:
- Planning and development of community strategy with a detailed action plan
- Working closely with the analysts and marketing department to establish common goals and to optimize the communication strategy for a more efficient lead nurturing, customer onboarding and retention.
- Leveraging analytics to create user personas and tailor targeted and personalized content for each of them for lead generation, nurturing, as well as for customer relationship management activities
- Nurture relationships with industry thought leaders and notable clients to boost loyalty, thus encouraging brand advocacy and word-of-mouth marketing
- Having conversations with communities or prospects
- Building visibility and credibility by attending Twitter chats and moderating our own Twit
- Researching opportunities to connect with new people
- Blogging on external sites
- Analyzing efforts driving the most traffic
Requirements:
- You are a creative and strategic thinker yet you have a ‘hands-on’ attitude in a growing international company.
- Have a degree in a related field of study, with ideally 5+ years’ experience in a PR or marketing environment
- Some knowledge of the Telecom, TV and Media industries but not required
- Effective written and verbal communication in English (Spanish is a plus)
- Have a proven track record of getting good results, without spending ‘big budgets’
- Love strategy and data, but also enjoy the thrill of getting coverage, events and campaigns out of the door, looking incredible
- High energy, proactive and able to manage multiple projects under tight deadlines
- A natural storytelling ability and rapport with a wide variety of people
- Have strong communication, management and relationship building skills
- This position is based out of Dataxis’ Mauritius office and will require few travels