Customer Contract Support Specialist

Job description

Company descriptionDescriptif de l'entreprise

Dassault Systèmes, the 3DEXPERIENCE Company, provides business and people with virtual universes to imagine sustainable innovations. Its world-leading solutions transform the way products are designed, produced, and supported. Dassault Systèmes’ collaborative solutions foster social innovation, expanding possibilities for the virtual world to improve the real world. The group brings value to over 210, 000 customers of all sizes, in all industries, in more than 140 countries. For more information, visit www.3ds.com.

3DEXPERIENCE, the Compass logo and the 3DS logo, CATIA, SOLIDWORKS, ENOVIA, DELMIA, SIMULIA, GEOVIA, EXALEAD, 3D VIA, BIOVIA, NETVIBES and 3DEXCITE are registered trademarks of Dassault Systèmes or its subsidiaries in the US and/or other countries.

Job descriptionDescriptif du poste

Candidate's profileProfil recherché

Position SummaryRésumé du poste

The Customer Contract Support Specialist supports Dassault Systemes Industry Services team for Canada and the US. In this role you will develop a deeper understanding of contract reviews. Making sure that the right wording is in a statement of work for revenue recognition. In this role you will get exposed to different Dassault Systemes software brands and the clients in different industries. This will expose you to the diversity of activities that Dassault Systemes is involved in. In your new role as a Customer Contract Support Specialist will keep you in constant interaction with people from different brands and collaborate on client Statement of works.

After getting comfortable in your new role and become skilled at your new responsibilities, you will get involved with the Dassault Systemes legal team in negotiations with clients. This will give you greater exposure on the impacts the negotiations have on projects and the intellectual property ownership.

Position DescriptionDescriptif du poste

• Review and verify all proposals and/or Statements of Work to ensure a high level of quality and compliance with our internal control policies and procedures to avoid unintended liabilities

• Review project proposal records in Company Business Workflow database (PeopleSoft) to ensure they are accurate and complete;

• Provide guidance to new users on opportunity creation and the entire Business Workflow process

• Interface with all functional groups to define needs and client requirements

• Interpret and clarify general contract terms;

• Participate in meetings with legal and internal and external clients to negotiate contracts;

• Prepare reports on the status of ongoing agreement negotiations

• Maintain Proposal and Contract Management SOPs (Standard Operating Procedures)

• Work with various internal groups to streamline and improve processes, establish best practices and standardize documentation and templates.

·  Ensure that all contract documents are entered accurately and timely into the company contract database and prepare and maintain hard copy files and provide exception report to highlight risk and non-standard clauses;

Type of contractType de contrat

EducationFormation académique

Bachelor's Degree

RequirementsExigences

Background :

Bachelor’s degree in Commerce, Business Administration or business related discipline

3-5 years related experience (Contract Management/Administration, Sales, Project Management) (in a software and/or services industry an asset)

Competencies :

Strong knowledge of MS Office applications (Word, Excel, PowerPoint)

Good understanding of general contract terms and conditions

Knowledge of PeopleSoft (an asset)

Well organized and conscientious

Excellent attention to detail and ability to analyze potential risks

Proactive and demonstrates strong initiative

Ability to learn quickly, adapt to a fast pace environment, to multitask and respect deadlines.

Able to work in a team environment

We are looking for candidates in Montreal.

English & French: written & spoken (Spanish & Portuguese an asset)

QualificationsQualifications

Compensation & BenefitsRémunération & Avantages Sociaux

How to apply?Comment postuler ?

Closing StatementsAvis