Spa Receptionist - Full Time
Graduate job Marlow, United Kingdom Hotels - Restaurants
Job description
We are currently seeking a Spa Receptionist to be part of a busy team responsible for the day to day running of the Spa Reception.
The role:
- You will be required to meet and greet clients in a warm and friendly manner.
- To have a complete knowledge of all the treatments and services that we offer, including any current promotions.
- To schedule reservations of Spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
- You will be responsible for all billing procedures at the reception desk and reconciling funds at the end of each shift/day.
- You will need to assist with administration duties such as purchasing and requisition inventories.
- You will also need to demonstrate a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
Key requirements:
- You will need to demonstrate outstanding client relation skills.
- Have an excellent level of both written and spoken English.
- Be a team player with a flexible approach to working hours.
- You will need to be computer literate with experience of working on a computerised booking system, a strong advantage.
- Excellent personal presentation with confidence to deal with clients.
Previous experience of working in a similar environment is preferred but not essential.
This is a full time position (40 hours) per week, where you will be required to work some weekends and/or late evenings.Due to the location of the Spa a car would be an advantage.
Job Type: Full-time
Benefits:
- Competitive salary.
- 28 days holiday including 8 bank holidays.
- Excellent career development opportunities.
- Free meal whilst on duty.
- Uniform provided.
- Discounted staff rates at the hotel & spa.