Warranty Assessor (Perm)

Job description

Tasks

Claim Assessment
Proper and accurate warranty claim assessment based on the Warranty, Goodwill and ISP guideline s and manual.
Warranty Inquiry Managing via VEGA/Dealer Portal
Receive and respond to warranty related inquiries or requests from dealers via VEGA/dealer portal(BENEFIT)
Warranty Parts Scrapping
Managing and controlling warranty parts scrapping at service centers
ESKULAB Inquiry Managing
Check ESKULAB inquiry based on repair documents(job card/Pre-order/Xentry) and invoice of all service centers
Warranty Payment Closing
Summarize monthly dealer payment and submit it to Accounting Department.
Promotion Maintenance
Maintenance of warranty related promotion resources to provide consistent and trustworthy results and keep correct usage of allocated budget.

Qualifications

Claim Assessment
Proper and accurate warranty claim assessment based on the Warranty, Goodwill and ISP guideline s and manual.
Warranty Inquiry Managing via VEGA/Dealer Portal
Receive and respond to warranty related inquiries or requests from dealers via VEGA/dealer portal(BENEFIT)
Warranty Parts Scrapping
Managing and controlling warranty parts scrapping at service centers
ESKULAB Inquiry Managing
Check ESKULAB inquiry based on repair documents(job card/Pre-order/Xentry) and invoice of all service centers
Warranty Payment Closing
Summarize monthly dealer payment and submit it to Accounting Department.
Promotion Maintenance
Maintenance of warranty related promotion resources to provide consistent and trustworthy results and keep correct usage of allocated budget.

Desired profile

Qualifications

Claim Assessment
Proper and accurate warranty claim assessment based on the Warranty, Goodwill and ISP guideline s and manual.
Warranty Inquiry Managing via VEGA/Dealer Portal
Receive and respond to warranty related inquiries or requests from dealers via VEGA/dealer portal(BENEFIT)
Warranty Parts Scrapping
Managing and controlling warranty parts scrapping at service centers
ESKULAB Inquiry Managing
Check ESKULAB inquiry based on repair documents(job card/Pre-order/Xentry) and invoice of all service centers
Warranty Payment Closing
Summarize monthly dealer payment and submit it to Accounting Department.
Promotion Maintenance
Maintenance of warranty related promotion resources to provide consistent and trustworthy results and keep correct usage of allocated budget.