Field Quality Engineer

Job description

Tasks

Job Overview:

Develop and implement testing procedures to identify new quality issues or unjustified warranty claims. Negotiate vendor recovery compensation with suppliers. Manage and qualify Mercedes-Benz and Pinnacle technicians to fulfill all testing requirements by the QEC to analyze field parts. Assure that all test equipment is fully operational. This position will be located in Jacksonville, FL but the management line of reporting is located in Charleston, SC.

Responsibilities:

• Identify new quality issues or unjustified warranty claims by analyzing field parts.

• Develop and implement new testing procedures and testing tools.

• Negotiate acceptance rates and vendor compensation with suppliers.

• Train and supervise MB and Pinnacle technicians responsible for parts testing by familiarizing them with testing procedures and processes.

• Interact with MB Van, MBC and MBUSA engineers, generate reports about test results.

• Identify process weaknesses of existing processes and find optimizations for them.

• Installation and maintenance of existing and new testing equipment.

• Collect data and establish facts and identify trends and variances.

• Integrate information from a variety of sources with varied levels of complexity.

• Review and interpret and evaluate statistical information.

• Formulate and test hypotheses for the purpose of forecasting outcomes.

• Create statistical analysis.

• Develop plans/ projects from conceptualization to implementation.

Qualifications

• Bachelor’s Degree (accredited school) or equivalent work experience with emphasis in: Business Administration, Computer/Information Science, Economics, Engineering, or Statistics.

• 3-5 years of experience.

• Several years of expertise in technical work at dealerships or at MBUSA.

• Broad expertise in automotive repair procedures, focus MB cars.

• Certified Master Technician (ASE).

• Certified Quality Analyst (CQA).

From passenger cars to commercial vans, the Mercedes-Benz brand stands as one of the Daimler Group’s many success stories. The Daimler Group consists of several companies with more than 280,000 employees worldwide who put into practice the core values of Passion, Respect, Integrity and Discipline each day. We believe it is our mission and our duty to shape the future of mobility in a safe and sustainable manner - with trendsetting technologies, outstanding products and made-to-measure services.

Here in North Charleston, SC, Mercedes-Benz Vans, LLC is writing an exciting chapter in Daimler’s history as we add the first U.S. van production plant for the Mercedes-Benz Sprinter, in addition to our existing assembly operation for Sprinter and METRIS vans. Our slogan is “Vans. Born to Run.” and we invite engaged, innovative job candidates to run the ramp up of our new facility with us!

EXCELLENT COMPENSATION & BENEFITS PLAN WITH 401k MATCHING.

Click here to apply for this position.

Mercedes-Benz Vans is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Location information

Mercedes-Benz Vans, LLC (“MBV”) is a plant in Ladson, South Carolina that assembles Sprinter vans for the U.S. market under the brands Mercedes-Benz and Freightliner. The midsize Metris van was added to the assembly line in 2015.

Mercedes-Benz Vans, LLC announced in March 2015 that it will invest $500 million in construction of a new Sprinter production plant, in addition to an expansion of existing operations. In July 2016, MBV officially broke ground on the site of its new plant, located next to existing operations in the North Charleston area. The MBV facility will provide up to 1,300 jobs by the end of the decade.

More than 112,000 Sprinters have been assembled in North Charleston and delivered to destinations in the U.S. since 2006. The U.S. is now the second largest market for Sprinter vans, after Germany.

Desired profile

Qualifications

· 
Bachelor’s Degree (accredited school) or equivalent work experience with emphasis in: Business Administration, Computer/Information Science, Economics, Engineering, or Statistics.

· 
3-5 years of experience.

· 
Several years of expertise in technical work at dealerships or at MBUSA.

· 
Broad expertise in automotive repair procedures, focus MB cars.

· 
Certified Master Technician (ASE).

· 
Certified Quality Analyst (CQA).