VDI Administrator with Citrix skills

Job description

VDI Administrator with Citrix skills

We Offer...

• The Virtual and Remote Administrot role is a technical one providing second and third level of support for the banks Virtual and Remote systems within all regions

•The successful candidate will diagnose and resolve real-time incidents including performance issues. They will also execute planned support activities and maintenance including application/infrastructure changes. The candidate wil be aslol collaborating with resources in other regions, collectively providing transparent day to day production support for the virtual desktop estate located all world.

•The main objectives of the role are to provide fast and efficient resolution for alerted events/errors and timely execution of user requested changes.

•The administrator will be encouraged to provide first class “value add” services including execution of project work, deep dive investigations and consultancy to a diverse client base incorporating Front and Back office business units.

•An opportunity to be part of a very experienced team and to work in a global workspace with various experienced IT teams on a day-to-day basis to keep production environment stable and ensure operational readiness.

You Offer...

• Excellent knowledge and experience with VDI enviroment

• Experience with VMWare ESX

• Expereince with Thin Cient technology

• Expereince with Citrix enviroment

• Knowledge of IT Service Management processes and IT Good Practice (e.g. ITIL). Certification would be an advantage

• Excellent knowledge of the following Microsoft products: Powershell, Windows 7, Office 2010, Windows Server 2008 R2

• A good understanding of network topologies, TCP/IP and general networking

• A positive attitude and a willingness to learn new products

• Team player attitude with good communication skills

• Fluent written / spoken English

• Experience in the following products is a bonus but not required: Blade Logic, ServiceNow, SharePoint

• Strong Teamwork and communication / information sharing

• Attention to detail and proactive management
• Strong situational analysis and decision making abilities

EEO Statement

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

Desired profile

You Offer...

• Excellent knowledge and experience with VDI enviroment