Presentation Technologies Workflow Coordinator # 083492

Job description

The Presentation Technologies Workflow Coordinator serves as the lead workflow controller for the Credit Suisse financial presentations department (“PresTech”). Main responsibility is managing a high-volume job queue of presentation technology specialists by ensuring all requests are logged, assigned, and completed on time. The position requires both outstanding customer service skills, as well as an exceptional multi-tasking, organisational and time management skills.

Responsibilities:

· Manage global workflow through
· Communication with internal clients
· Planning available resources
· Assessing work requests for length and skill requirements
· Negotiating and managing deadlines
· Allocating jobs to both a local and an international work force
· Prioritizing service for urgent requests
· Assigning quality control
· Troubleshoot workflow issues
· Missed deadlines
· Client follow-ups and complaints
· Cooperate closely with PresTech coordinators in London, New York and Hong Kong
· Escalate issues and highlight training needs to management
· Maintaining a professional approach at all times

Desired profile

·  Working experience in MS Power Point, Word and Excel at an advanced level in a corporate environment (including the use of templates and following corporate guidelines)
·  Knowledge of Adobe Creative Suite will be a plus
·  Excellent written and verbal English skills
·  Prepared to work on weekends or at night shift
·  Solid organizational and time management skills
·  Strong eye for accuracy and detail
·  Outstanding customer service and relationship management skills
·  Facility with mentoring and training

If you apply for this role this means you agree with the following statement:

“Through my application for a role with Credit Suisse (Poland) sp. z.o.o. (the Company) I hereby authorize the Company to process my personal data for the purposes of job recruitment. Furthermore I declare that I am aware of the voluntary submission of data and I am informed about the right to access the data and the right to correct it, pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws [Dz.U] No. 133, item 883)”. I authorize Company to process my personal data for future recruitment processes.

Furthermore, I authorize Credit Suisse Group AG and its' affiliates, Taleo (UK) Limited, cut-e AG Kleiner Burstah 12 and milch & zucker The Marketing & Software Company AG to process my personal data.

Credit Suisse and affiliates registration details.-

Credit Suisse (Poland) sp. z.o.o Registered office - Rondo ONZ street, 00-124 Warsaw
Credit Suisse Group AG Registered office - Paradeplatz 8, 8001 Zurich, Switzerland and its' affiliates
Taleo (UK) Limited Registered office - 78-586 Chiswick High Road, London W4 5RP, United Kingdom,
Cut-e AG Kleiner Burstah 12 Registered office - 20457 Hamburg, Germany and
Milch & Zucker The Marketing & Software Company AG Registered office - Küchlerstraße 1, 61231 Bad Nauheim “