KYC / Client Onboarding - Russian Speaker

Job description

KYC / Client Onboarding - Russian Speaker

Credit Suisse Company Overview

Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be a global force employing over 45,000 people in 50 countries. With new leadership, a new strategy and a streamlined global organization, we are set for growth. We partner across businesses, divisions and regions to create innovative solutions to meet the needs of our clients—and to help our employees grow. It is a high priority for us to continually invest in our employees by providing ongoing opportunities for training, networking and mobility. Join us and let's shape the future of Credit Suisse together.

We Offer...

The Front Office Support unit manages the processing of client related activities and administrative functions of CS UK private bank. The team aims to ensure a professional client experience, improve speed and pace of delivery, ensure processes and activities are appropriately risk focused and adhere to regulatory standards. The team is solidly focused on continuous enhancements and improvements to existing work methods and solid collaboration with other departments within CSUK.

Key Responsibilities

This role is a Deputy Head of the Front Office Support Unit focused on the delivery of strategic change with regards to support of the Front Office teams, particularly around Russian client on-boarding and other client related processes. The role combines management of business-as-usual client processes and delivery of a significant change agenda within the function and the wider bank.

Management of Front Support processes:

·  Responsible for working with the FOS team in supporting the Team Leads, Relationship Managers and Assistant Relationship Management in a number of key activities with the aim to create and deliver a uniform set of processes and standards to ensure efficient delivery, and compliance with internal policies and regulations.
·  Working with the Head of Front Office Support to allocate resources effectively to enable efficient delivery of FOS tasks.
·  Managing change and efficiency ensuring a collective approach to supporting the front office in line with FOS Mandate.

Client On-Boarding Improvements:

·  Working with Front Office, Client ID, Reputational Risk, and High Risk Advisory teams, FLDS and other stakeholders to delivery continuous improvement in the Client Onboarding process.
·  This critical process is commercially important to CS UK’s growth plans and the jobholder will be the principle driver of improvements from a speed, manage and client experience perspective – supported as required by CS UK Projects and IT teams.

Development of “FAST” Capabilities

·  The jobholder will work with colleagues in Zurich at IWM Europe Business Area level to implement the principles of the FAST (Front Administration Support Team) model in the UK.
·  Align standards with across locations and functions through regular dialogue and MI.

Delivery of Key Projects

·  The jobholder will organize and manage FOS involvement in ad-hoc projects, initiatives and task forces focusing on items such as; platform development, improvement of the client experience, policy and procedural updates, system testing and implementation.
·  There is a considerable focus on regulatory initiatives and it will be critical to maintain up to date knowledge of the legal and regulatory environment and develop possible issues/business impacts in a timely and structured manner.

You Offer...

·  View of development of banking operations across the industry
·  Fluent Russian language skills essential
·  Experience in managing Private Banking and/or Wealth Management processing business
·  Good understanding of Anti Money laundering and Financial Crime
·  Solid systems experience, including system design and IT project delivery
·  Process enhancement and process re-engineering experience
·  Able to collaborate across multiple locations, departments and influence all levels of employees within the organization.
·  Solid focus on prioritization, speed and execution, ensuring that open issues are acted on a timely manner and proactive communication with the RMs and Client Analysts regarding ongoing activities
·  A general level of understanding of the CSUK London platform together with other booking jurisdictions and its processes/policies and procedures would be an advantage
·  Motivated to provide a professional level of support.
·  Effective communication and positive levels of personal impact
·  Proactively seeks feedback and strives for improvement.
·  Ability to anticipate risk and react/escalate appropriately.

Competency level required:

·  Proactive approach: delivers impact primarily through his/her work
·  Principled behavior: acts in a principled manner with respect to own role
·  Partnership: partners well primarily with team members
·  People Leadership: partners well primarily with team members
·  Professional skills: possesses the skills that are essential to succeeding at Credit Suisse

 

 

EEO Statement

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

Desired profile

You Offer...

·  View of development of banking operations across the industry
·  Fluent Russian language skills essential
·  Experience in managing Private Banking and/or Wealth Management processing business
·  Good understanding of Anti Money laundering and Financial Crime
·  Solid systems experience, including system design and IT project delivery
·  Process enhancement and process re-engineering experience
·  Able to collaborate across multiple locations, departments and influence all levels of employees within the organization.
·  Solid focus on prioritization, speed and execution, ensuring that open issues are acted on a timely manner and proactive communication with the RMs and Client Analysts regarding ongoing activities
·  A general level of understanding of the CSUK London platform together with other booking jurisdictions and its processes/policies and procedures would be an advantage
·  Motivated to provide a professional level of support.
·  Effective communication and positive levels of personal impact
·  Proactively seeks feedback and strives for improvement.
·  Ability to anticipate risk and react/escalate appropriately.

Competency level required: