Account Management Administrator

Job description

Job Description

Overview:
The Account Manager Administrator is responsible for customer oriented administrative topics such as Internet portals, reviewing and correcting contractual terms & conditions in purchase orders and contracts, generating Sales Budgets & Forecasts including market shares, planning meetings and creating reports. All activites are to support the Account Manager (AM) in the day-to-day business and planning.

Core Responsibilities:
• Responsible for customer portals, including; Maintenance, download/upload and distribute information (e.g RFQ's, Online Bidding, pre-production, production, service purchase orders, production capacity requests)
• Cross-check PO's of protos, tools, project costs and serial service parts versus with customer contractual terms & conditions for all relevant products
• Take corrective actions (towards the customer) and/or inform affected Sales team members
• Acquisition Opportunities and Market Shares based on customer engine and vehicle roadmaps and volume forecasts, create for each S&A product the 5 yr sales plan, opportunity roadmaps, and POT Ideas and competitor market shares
• Creation of briefing material (e.g. price overviews, customer highlights, white spots, next major issues, quality/logistics issues) for cross-product meetings
• Plan and coordinate meeting agenda, participants, invitation, room booking, perform billing, etc

Additional Responsibilities:
• Supports inquiries about what the contractual status (T&Cs, development/supply agreements, side letters from Continental, NDAs, warranty) with the corresponding customer
• Contribute to improving, changing and updating customer specific S&A Standard Quote versions
• Manages the documentation of all Sales relevant files, in particular, all contractual, auditable and process relevant documents in accordance to a S&A standardized filing structure
• Generate, update and report out the EBIT improvement tracking list
• Support in resolving account receivable issues (e.g. contract / quotation review)
• Functionally reports to the S&A Sales Business Excellence AM Administration Head. Reports ad hoc on customer planning and administration issues

Desired profile

Job Requirements

Basic Qualifications:
• Bachelors degree in related concentration
• Prior experience in the automotive industry preferably in sales and marketing departments
• Prior experience interfacing with customers
• International work experience
• Working knowledge of MS Office software
• Social skills with confidence, attitude, and integrity

Preferred Qualifications:
• Contractual law knowledge
• Understanding of the Quote process

EEO Statement

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to or contact US Recruiting at 248.209.4000.