Operations Manager - Glasgow

Job description

Levy Restaurants UK are the official catering partner of the Scottish Exhibition and Conference Centre (SECC) and the SEE Hydro Arena. The SECC & SEE Hydro are Scotland's premier national venue for public events, concerts and conferences.

We currently have an exciting opportunity for an Operations Manager to support the Senior Operations Manager in the day-to-day operations and running of this lively and exciting venue.

To work 5 ou tof 7 days as required.

As Operations Manager you will be responsible for ensuring the smooth planning and delivery of a first class catering service. Working with three other Operations Managers and teams of up to 450 staff you will oversee the full front of house operations within retail, conference and exhibition services.

As Operations Manager you will continually enhance guest experience through the day to day management of the venue and maintain client relationships ensuring we are true partners in their business.

The SEE Hydro has a capacity for 13,000 so you will not be phased by volume and be able to demonstrate strong organisational skills. This is a very demanding and exciting role, with huge amount of potential to develop within Levy.

• Extensive experience in a demanding, high volume, multi-purpose venue. (Desirable)
  
• Unit / account management of at least £1.5m. (Essential)
  
• Awareness of Corporate Hospitality, Banqueting and Retail sectors. (Essential)
  
• Experience of working within a changing environment. (Desirable)
  
• Experience of working with and managing large teams. (Essential)
  
• High degree of IT proficiency.
  
• Excellent written and verbal communication skills. (Essential)
  
• Ability to lead others with differing levels of experience. (Essential)
  
• Engaging, enthusiastic, sociable and motivated (Essential)
  
• Able to influence and operate at all stakeholder levels (Essential)
  
• Ability to support and drive change with effective project and stakeholder management skills (Essential)
  
• Understand the principals of a multi-layer client relationship. (Essential)
  

Levy Restaurants UK is the sports, leisure and hospitality sector of Compass Group UK& I and British partner to Levy Restaurants US. A hospitality market leader, Levy Restaurants provides individual character to each of its clients including Twickenham Experience, Tom’s Kitchen at Somerset House and The O2, through focusing on delicious food, great atmosphere and legendary service.

Compass Group UK & Ireland offers excellent career and development opportunities, as an organisation that's proud of its great people, we believe in the opportunity to recognise and develop great talent. That's why we offer a number of courses and qualifications for our talented Managers. For our future stars, we have The Academy and Accelerate programmes which will equip you for a career in Catering Management. For established managers, we have our Evolve programme which will hone your existing skills and add to your managerial capabilities. We’re also Edexcel approved, so you can be sure you are getting the best training available to you. So whether you are a Future Star with big aspirations or an established High Performer with a proven track record - there is a development plan for you. If this isn’t enough, we offer a competitive salary, pension scheme and life assurance, sick pay, and company discounts. And because life isn't only about work, we offer a good annual leave entitlement too.