Retail Manager

Job description

Description

POSITION SUMMARY:

Chanel, Inc., a leader in the luxury goods industry, seeks a Retail Manager to develop retail sales through education and motivation of store sales staff and execution of retailer and Chanel promotional activity.

POSITION RESPONSIBILITIES:

·  Achieve retail sales plan by door
·  Achieve net sales plan by door and account
·  Increase rankings of core brands in each door
·  Monitor stock levels and address issues, ensure proper order flow
·  Recruit, develop and coach store associates to elevated service expertise and expectations
·  Train store associates on Chanel fragrances
·  Coach store associates on key points of difference to help sales
·  Train independent contractors as required and ensure that knowledge levels are maintained as assortment changes
·  Ensure that all stores are merchandised according to Chanel guidelines
·  Negotiate additional space at store level at key times or notify KAM of specific request (during peak or promotional times)
·  Ensure stores have appropriate collateral and that it is displayed in prominent locations
·  Monitor appropriate levels of testers to ensure availability to service customer at POS and to minimize company expenditure
·  Schedule freelance support at key times within the budgetary restrictions of Chanel to ensure maximum ROI.
·  Negotiate store support for events
·  Monitor and evaluate effectiveness of activity and devise strategies for developing business for discussion with Regional Manager
·  Strategically plan seasonal promotional activity
·  Review business with store management during each store visit
·  Share market information and trends with Chanel KAM's, Regional Manager, other Retail Managers, plus NYO management, as required
·  Relay stock issues/needs to store management and KAM's
·  Monitor expenditure versus budgets
·  Create seasonal activity plans, by door, in conjunction with Regional Manager and corporate calendar
·  Review shipment information for dispersal to stores

POSITION REQUIREMENTS:

·  Experience of working in a sales and training role or ability to demonstrate a history of training/developing people and teams.
·  Has built, budgeted and achieved retail sales goals.
·  Knowledge of department store business and possibly specialty door business.
·  Have successfully recruited, supervised, scheduled freelancers.
·  Has broad exposure to competitive landscape.
·  Has executed sell-through programs.
·  Knowledge of the fragrance business a plus.
·  Minimum Education of High School graduate/College degree preferred
·  Minimum of 3 years of experience within the fragrance and beaute, luxury goods or department store business. Preferably in a management role
·  Must be able to drive for long periods of time.
·  Must be self-motivated and able to work with minimal in person supervision.
·  Flexible with work schedule with a minimum of 1 Saturday/month.

Chanel, Inc. and its U.S. affiliates is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.