Workday Compensation Lead

Job description

Location : London
Reporting To : Global Workday Experience Manager

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth while contributing to collective progress. We believe the uniqueness of each individual strengthens the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

As part of the Global People Solutions Team, your mission is to enable a people experience that is distinctive to CHANEL as a human-centered employer. This team leverages people data and a digital ecosystem to align with CHANEL’s Organization & People strategic ambitions.

At the heart of this ecosystem sits Workday, a critical system for managing core people data. CHANEL has made the strategic choice to maintain the Workday experience in-house, with a dedicated global team of functional analysts working closely with Organization & People stakeholders and IT partners. Together, the team continuously improves how CHANEL leverages Workday while maintaining the integrity of this vital system.

We are seeking a technically skilled and collaborative Workday Advanced Compensation & HCM Analyst to join our team. In this role, you will serve as the subject matter expert (SME) for Advanced Compensation and HCM modules, ensuring seamless system functionality and driving continuous enhancements. This position offers the opportunity to work closely with a passionate team, contribute to global processes, and directly impact CHANEL’s people experience.

What Impact You Will Create

·  Serve as the primary SME for Workday Advanced Compensation, supporting the Annual Compensation Review (ACR) process globally with an emphasis on end-user experience, data integrity, and system optimization.
·  Partner with the Global HCM Lead, Global Reward Team, and other internal stakeholders to execute system-related activities (e.g., bi-annual Workday releases, compensation configuration, and process enhancements).
·  Analyze system requests, troubleshoot incidents, and identify opportunities to improve functionality while ensuring alignment with global principles and business needs.
·  Lead the configuration and maintenance of Advanced Compensation and Core HCM modules, ensuring accuracy, consistency, and alignment with organizational goals.
·  Develop and maintain comprehensive system documentation, including user guides, configuration notes, and training materials to support system sustainability and knowledge transfer.
·  Conduct thorough testing (including real-life use cases) for system updates, configuration changes, and new features prior to go-live.
·  Collaborate with local Workday Support Managers and Time Zone Leads to address market-specific needs, provide guidance, and support training initiatives.
·  Review, analyze, and enhance existing reports while creating new dashboards related to Advanced Compensation and HCM to meet global and local needs.
·  Drive continuous process improvement by gathering user feedback, analyzing data flows, and proposing innovative solutions to enhance system performance and user satisfaction.
·  Support global change management initiatives, ensuring smooth adoption of new processes and tools across CHANEL’s diverse stakeholder groups.

What You Bring

·  Minimum 2 years of hands-on HRIS experience, with at least 1 year of Workday configuration experience focused on Advanced Compensation and Core HCM modules.
·  Strong understanding of Workday system design, including features, functionality, and business processes in Advanced Compensation and HCM.
·  Detail-oriented with a demonstrated ability to analyze information, identify gaps, and propose effective solutions to complex challenges.
·  Proficiency in creating and maintaining Excel-based tools (e.g., pivot tables, v-lookups, formulas); experience with Google Sheets and/or Workday Worksheets is a plus.
·  Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences, including senior leadership.
·  A collaborative mindset and enthusiasm for working in a team-oriented, multicultural environment.
·  Strong organizational skills with the ability to manage multiple priorities, adapt to a fast-paced environment, and meet tight deadlines.
·  Commitment to data confidentiality and accuracy, with a focus on maintaining high standards of quality and integrity.
·  Experience in creating or enhancing documentation, training materials, and user guides to ensure knowledge sharing and process sustainability.

Nice to Have

·  Experience supporting multi-region or global compensation cycles (e.g. UK, US, France, APAC)
·  Familiarity with Workday reporting tools (e.g. custom reports, calculated fields)
·  Interest in developing into a broader HRIS or People Technology role over time

What Energizes You

·  Working as part of a collaborative team, delivering exceptional HRIS solutions, and contributing to CHANEL’s unique people experience.
·  Solving problems with a critical-thinking approach and finding innovative ways to enhance system functionality and user satisfaction.
·  Documenting and sharing knowledge to build a resilient support model for the Workday ecosystem.
·  Thriving in a dynamic, fast-paced environment with diverse stakeholder groups and cultural perspectives.
·  Driving continuous improvement while maintaining a hands-on approach to system configuration and support.

What You Will Gain from This Experience

This role is designed for someone looking to grow technically within HRIS and potentially take on broader system responsibilities. You will be supported by a collaborative team and a manager focused on your development.

·  A unique opportunity to join a global organization and contribute to CHANEL’s strategic HRIS vision.
·  Professional growth as a trusted expert in Workday Advanced Compensation and HCM, with exposure to global processes and stakeholders.
·  Collaboration with a high-caliber team of functional analysts, HR leaders, and technical experts.
·  A chance to work on impactful projects within one of the world’s premier luxury brands, shaping the future of its people experience.

Stretch Opportunities

·  Contribute to shaping the team’s knowledge-sharing culture by building and maintaining a centralized knowledge repository.
·  Take ownership of specific projects or initiatives that align with your professional development goals.
·  Collaborate with the People Analytics team to enhance the integration of compensation-related data into broader reporting frameworks.

At CHANEL, we are committed to creating an environment where everyone feels valued, respected, and empowered to reach their full potential. We look forward to welcoming someone who shares our passion for excellence and innovation.