Watch & Fine Jewelry - Learning Coach

Job description

Watches and Fine Jewelry, Education Team Learning Coach

Mission/Role

To develop the sales and customer service skills of sales advisors and their mindset as brand ambassadors in line with strategy, marketing, retail, and education priorities, in order to achieve the sales budget of the Watches and Fine Jewelry Division, and to contribute to developing human resources who can foster engagement with the brand and provide a client experience unique to CHANEL WFJ.

Job Description

·  Schedule management, preparation, implementation, and support for various trainings (career trainings, Imagine CHANEL)
·  Creation of training materials (physical and digital)
·  Preparation and implementation of OJT in tandem with boutique management
·  Preparation, publication, data analysis, and promotion of content for learning app INSIDE WFJ
·  Administrative Tasks: expense processing, equipment management, etc.