Talent & Learning Solutions Intern

Job description

Join our Talent & Learning Solutions team as an Intern, where you’ll gain hands-on experience in project management, process documentation, and change management within a dynamic corporate environment. This role offers a unique opportunity to support our people commitments and our People & Organisation (HR) /Learning teams in leveraging technology to accelerate our collective impact. Ensuring continuous improvement of our ways of working and solutions is a key part of sustaining usage and driving business value.

Areas of focus:

·  Project management/coordination for evolution of existing and launch of new Talent & Learning technology initiatives.
·  Support on Talent& Learning solutions testing, roadmapping and stakeholder communication activities.
·  Project support for additional outsourcing of application management activities to 3rd party provider.
·  Documentation of current and future-state processes related to Talent and Learning technology to facilitate a consistent user experience and high data quality.
·  Contribution to knowledge management including maintaining and indexing knowledge bases.
·  Develop and maintain training content and user guides.
·  Support the implementation of change management strategies to facilitate adoption of new tools and processes.
·  Gather and analyse feedback from end users to inform continuous improvement.

What You’ll Gain

·  Exposure to HR technology tools and project methodologies.
·  Experience working in a cross-functional team.
·  Skills in process improvement and change management.
·  Mentorship and professional development opportunities.
·  Exposure to the process of sustainably introducing AI features.

What you will bring:

To be successful in this role, you will need a strong blend of transversal capabilities and a user centric mindset:

·  Project management skills - experience in handling projects with timely delivery
·  Experience in change management and process optimization, preferably within digital environments.
·  Strong data analysis and critical thinking
·  Familiarity and ease with upskilling on and using technologies (bonus if HR technologies)
·  Good communication skills and ability to adapt to different stakeholder needs.
·  Proactivity and demonstrable ability to learn independently and take initiative.