Skincare Specialist

Job description

Responsibilities

·  Always present in a stylish and professional image of a CHANEL SKINCARE SPECIALIST, in line with CHANEL standards.
·  Respects the uniform and grooming guidelines at all times to project the brand image.  Lead as a role model to upkeep the standards of BA’s grooming at POS.
·  Ensure all communication/interaction with clients are in confidence and in line with CHANEL’s image and standards.
·  Assist in skincare workshops/seminars and demonstrate brand expertise & professionalism.
·  Creates a tailor-made client experience, personalized solutions for each visit and each client, using the CHANEL experience ritual and building long-lasting relationship with clients.
·  Knows and understands the business challenges and maintains discretion about all areas of the CHANEL business.
·  Contributes to build the business by achieving sales targets, using all levers such as products, services, client database … to retain, recruit and grow client return rate.
·  Actively seek to recruit or convert new skincare users to CHANEL.
·  Has a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity.

Qualification

·  A facial certificate according to local government regulation.
·  Past salon facial experience is a plus but not mandatory.
·  At least 1 year experience in cosmetic and retail industry.
·  Good hands skills to provide facial service.
·  Good selling skills across the 3 categories with distinct passion and talent in skincare.
·  Basic makeup skills.
·  Possess overall pleasant appearance.
·  Knowledge of operations.
·  Able to work in fast-paced environment.
·  Technology savvy and digital trend awareness.
·  Language skills (to be adapted locally).

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.