Boutique Sales Manager

Job description

CHANEL TÜRKİYE is currently looking for a Boutique Sales Manager with a passion for management and expertise in fashion and client service.

As the Boutique Sales Manager, you will be dedicated to inspiring and managing the boutique team to maximize all sales opportunities whilst maintaining the CHANEL standards in all areas. At the same time, you will support the Boutique Manager ensuring high image standards in the boutique, while being committed to the employee’s personal and professional development and growth.

Very present on the floor, s/he follows her/his team in the different universes of the boutique to accompany them on a daily basis in their role as true ambassadors of the Brand's Style and Image and thus contributes to making CHANEL the ultimate reference in luxury.

Positions will be located in İstanbul one of our Boutique and reports hierarchically to the Boutique Manager.

The Impact You Can Create At CHANEL

·  Assist the Boutique Manager in managing and inspiring the Boutique team by being a role model and actively participating in their professional development.
·  Support the Boutique Manager in developing and executing a client-centric culture among the boutique team that emphasizes on client engagement and on building long-lasting relationships with them.
·  Properly manage merchandise and inventory.
·  Rotate with Boutique Manager (including weekends, bank holidays, Eid’s…) to ensure adequate supervision of boutique team on the floor.
·  Support Operation Manager for organizing the schedule for Sales team to maximize staff strength in accordance with traffic demands and trading pattern.
·  Ensure all operational procedures regarding sales, transfers, stock adjustments, and all policies are followed.
·  Ensure daily sales and appropriate paperwork are accurately completed.
·  Provide to the Boutique Manager qualitative information on customer trends/demands, competitor activity, and merchandise movement to Fashion Management on a regular basis.
·  Attend to all day-to-day Operations issues promptly and astutely, seeking direction and guidance from the Boutique Manager as needed.
·  Co-work with the other Sales Manager and Operation Manager in the Boutique.

You Are Energized By

·  The history and heritage of The House of CHANEL
·  Being truly service minded
·  Utilizing your fashion expertise to inspire others
·  Fostering a meaningful client experience centered around inclusion and connection  
·  Work effectively and efficiently within the team, sharing ideas and contributing to a positive morale

Position Requirements

·  University degree
·  You have at least 2 years of documented experience in sales management
·  You have min 5 years of shop floor experience within the Fashion industry
·  You have a passion for management, client experience, and luxury
·  As a people manager, you are engaging and communicative, performance minded and decisive strive for continuous improvement. You combine empathy with a strong focus on achieving results
·  You are a self-driven, positive, and independent person
·  You are trustworthy with a high degree of integrity and ethics
·  High level of knowledge of Office 365 programs.
·  Native speaking in Turkish
·  Fluent in English, good written and verbal communications skills. French would be an advantage.

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.