Manager, People Data & Analytics, North Asia and SEAA

Job description

About the role

The Manager, People Data & Analytics is a champion for insights generation and analytics within Chanel’s People & Organisation function. The role centres on uncovering business-relevant insights, translating data into impactful stories, and enabling data-driven decision making. The incumbent leverages strong analytical and visualization skills to support stakeholders with actionable intelligence and facilitate a culture of curiosity and continuous improvement. 

The impact you can create at CHANEL 

Business Insights & Decision Support 

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Lead and execute data analysis projects, focusing on generating actionable insights that support strategic people decisions. 

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Explore datasets across domains and markets to identify patterns, trends, and key performance drivers using advanced analytics tools. 

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Translate complex data into clear, compelling narratives that drive stakeholder understanding and engagement. 

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Support storytelling and decision making by combining quantitative analysis with qualitative context. 

Dashboarding & Analytics Visualization 

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Design and maintain intuitive dashboards, ensuring visualizations are clear, relevant, and support business conversations. 

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Develop semantic models that accurately reflect business logic and enable nuanced KPI tracking. 

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Provide ongoing support and enhancements to analytics products, prioritizing usability and stakeholder feedback. 

Continuous Improvement and Capability Building

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Track adoption and business impact of analytics solutions, using feedback to refine and improve data products. 

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Develop and maintain documentation of KPI dictionaries, analytics standards, and business logic for accessibility and clarity. 

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Champion analytics literacy and foster a data-driven culture within the People & Organisation function. 

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Ensure compliance with data governance, quality, and other applicable standards. 

Documentation & Communication 

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Maintain clear, accessible documentation of data sources, definitions, and dashboard specifications. 

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Communicate updates, insights, and changes proactively to stakeholders, ensuring transparency and engagement. 

Your Success Measures:   

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Increased relevance and impact of performance measures, insights, and data products for storytelling and decision making. 

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Higher adoption and meaningful use of dashboards and analyses across Chanel’s People & Organisation teams. 

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Elevated analytics literacy and data-driven decision making within the function. 

You are Energised by

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Translating data and analytics into compelling stories for non-technical audiences. 

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Creating business impact through stakeholder engagement and actionable insights. 

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Delivering exceptional experiences and enabling data-driven decision making. 

What You Will Bring

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Bachelor’s or Master’s degree in Analytics, Data Science, Statistics, Business Intelligence, HR Analytics, or a related field. 

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Extensive hands-on experience in people analytics, business intelligence, or workforce insights generation. 

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Proven ability to design and execute advanced analytics projects, including hypothesis-driven analyses and the testing of business-relevant questions. 

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Hands-on experience with Python or R for statistical analysis and modeling is highly valued. 

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Expertise in turning raw data into actionable insights, using both descriptive and diagnostic analytics to uncover patterns, trends, and performance drivers. 

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Demonstrated experience in communicating findings, crafting compelling data stories, and engaging stakeholders for business impact. 

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Familiarity with predictive modeling, experimentation (A/B testing), and scenario analysis to support evidence-based recommendations. 

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Proficiency in Power BI, Tableau, Excel (including pivot tables), and SQL for data exploration, visualization, and insight generation. 

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Experience working with HR data, processes, and systems (Workday, HR Data Warehouse, etc.) is an advantage. 

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Experience in a Global matrix organisation and managing within a complex ecosystem is an advantage. 

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Passion for enabling a data-driven culture and building analytics capability within teams.

CAPABILITIES REQUIRED  

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Advanced skills in dashboarding and visualisation tools (Power BI, Tableau, or similar) to create, maintain, and enhance data products focused on business relevance and insights. 

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Strong proficiency in Microsoft Fabric, SQL for extracting, transforming, and analysing data to uncover patterns, trends, and support hypothesis-driven inquiries. 

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Strong knowledge of Python and/or PySpark to support large-scale data analysis and experimentation. 

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Ability to design clear, impactful visualisations that enable storytelling and decision-making for diverse stakeholders. 

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Experience applying analytic methods such as hypothesis testing, regression analysis, and scenario modeling to address business questions and evaluate outcomes. 

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Committed to maintaining comprehensive documentation of data sources, definitions, business logic, and key metrics for transparency and clarity. 

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Skilled at translating raw data into actionable insights and recommendations, bridging technical analysis with organizational needs. 

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Familiarity with Databricks notebooks or similar environments for workflow management and collaborative analytics. 

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At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.