eCommerce Product Owner

Job description

Chanel.com is the global Chanel digital flagship, deployed in 60+ markets. In that context, we are looking for an experienced and motivated Product Owner to integrate the "Order and Fulfillment Management" feature team. As part of the eCommerce Domain within Global Digital Services team, you will be responsible for incrementing the platform with new features on live markets. You will be part of the ideation and build process of the platform with the objective of providing to our users the best eCommerce experience.

The Product Owner is responsible for capturing and processing the needs of the Divisions, Regions, Artistic Directions and the strategic direction of the Global Digital Team. In addition, the PO co-leads, along with the feature team, the conception phase to deliver a solution which suits the requirements. The team is autonomous on its roadmap delivery, works with the Agile methodology and partners closely alongside a network of multiple stakeholders (Divisions, Regions, Artistic Directions, IT…).

Your role as part of Order and Fulfillment Management Product Owner:

•            Ideate, capture, prioritize and synchronize Chanel.com roadmap along with the Product Owner community

•            Contribute, orchestrate and maintain product backlog

•            List partners' needs and accompany the Conception phase for complex features

•            Monitor platform performance and be pro-active in proposing evolutions or increments

•            Collaborate with the feature team and third party providers, to solution, define, specify and deliver new initiatives - taking into consideration functional and non functional requirements

•            Communication in a 360° approach with all partners (Leadership, Program Teams, Divisions, Regions, Artistic Directions) on the development and status update of Chanel.com features

•            Report to Product Manager about features being delivered and conceived, providing recommendations on upcoming activities considering risk management

Responsibilities:

•            Plan and prioritize product development and product feature backlog

•            Develop detailed product feature specifications and user stories

•            Ideate and breakdown feature development through schedule using Agile framework

•            Assess value and propose MVP to ensure complexity is aligned with product strategy and roadmap phasing

•            Own delivery commitment and deadlines along with the team : Delivery Manager, Tech lead, Developers, Testers, Scrum Maters.

Requirements:

•            Bac +5 (University, Engineering school, Business school)

•            6+ years as part of Digital Projects delivery and 4+ years as Business Analyst or Product Owner (eCommerce experience would be a plus)

•            Fluent in English and French

•            Solid knowledge and experience with the Agile methodology

•            Autonomous and be solution oriented

•            Project Management and self-organization to forecast activities, analyse risks and prevent problems

•            Communication, presentation, and leadership skills and overall ease with presenting to large and senior audiences

•            Ability to manage conflicting needs of stakeholders

Based in Neuilly-sur-Seine.