Client Reception Internship - Chanel Knokke – June to September 2025

Job description

Within the Chanel Boutique in Knokke, you are the first point of contact for clients and play a key role in their shopping experience.

The internship revolves around the following tasks :

Client Reception :

·  Warmly and elegantly welcome each client as they enter the boutique
·  Listen attentively to clients' needs and direct them to available sales advisors
·  In case of a wait, know how to keep the client patient, distribute online appointment cards, and communicate about the store’s flow
·  Over time, be able to recognize regular clients

Service to clients :

Depending on the traffic and activity peaks in the boutique

·  Ensure follow-up with clients waiting for assistance
·  Offer a drink, and seat clients in an appropriate space while they wait
·  Take clients' contact details so they can be reached later
·  Manage queue and appointments tools

  Team Collaboration :

·  Assist with managing appointments
·  Work closely with the sales manager and advisors to ensure smooth service

Profile

·  Strong interpersonal skills and a service-oriented mindset are essential; success in this role also requires initiative, autonomy, approachability, discretion, and a collaborative spirit.
·  Dutch is required; English and French are also spoken in the boutique.
·  The internship requires wearing a uniform while in the boutique. Personal presentation must be neat, in line with the House's standards.

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.