Cashier - RIVIERA MAYA

Job description

We are looking for a Cashier with a passion for client service and expertise within cash register operations.

The role of a Cashier within our boutiques is a critical one, requiring skill, attention to detail and a very organized mindset.

The Cashier has an important interface with the clients and is responsible for all manner of compliance criteria, including anti-money laundering checks, ID checks and quota checks. The role is a highly collaborative role working very closely with Boutique Management and Fashion Advisors.

Activities

·  Portray a professional image of personal grooming in accordance with the image of Chanel.
·  Provide ultimate luxury customer experience according to our Client Service Values
·  Support Fashion Advisors to serve customers by providing cashier service and support as required.
·  Mastering the various professional situations, carrying out cash register operations and accepting the corresponding modes of payment.
·  Applying the control procedures for the various means of payment and identification documents.
·  Responsibility for the correct handling of all checkout processes.
·  Reconciliation of daily transactions with cash and other forms of balances, ensure adequate cash flow in counters, verifying the amounts at the beginning and end of shifts.
·  Input transaction and client information on system and invoices accurately
·  Provide information to management by consolidating sales and related information such as sales, stock movement and customer reports.
·  Careful processing of refunds, tax free forms.
·  Active maintenance of the customer file.
·  Ensuring an excellent level of service and follow up internal procedures.
·  Support boutique operations such as gift wrapping, and other ad hoc duties as assigned.

We are looking for someone who is rigorous, communicative and has a keen eye for detail. You will be comfortable engaging with a range of clients in a positive and confident manner. You will have a good understanding of processes, how systems operate and of how to deal with complex transactional problems.

What are we looking for?

·  Minimum 2 years as a Cashier in the Retail sector preferably in Fashion or any other luxury brand
·  Empathy and listening skills are essential along with a “can do” attitude.
·  Fluent in English and Spanish
·  Excellent attention to detail
·  An understanding of client expectations and good communication.
·  Strong computer proficient and flair for figures
·  Ability to multi-task projects in a dynamic, fast paced environment