Tech Lead - Microsoft Dynamics 365 CRM

Job description

Position Description:

Join CGI, the Canadian leader in "Low Code" innovation and digital transformation! Our deep expertise in Microsoft Dynamics 365 allows us to support our clients in strategic and high-value projects. In this context, we are looking for a Tech Lead Dynamics 365 CRM to strengthen our well-established practice in Quebec and contribute to the success of large-scale projects.

Your future duties and responsibilities:

As a Tech Lead Dynamics 365 CRM, you will be at the heart of the design, development, and deployment of robust, scalable, and innovative solutions based on the Microsoft Dynamics 365 platform. You will play a strategic role as a technical reference and mentor within development teams.

Main Responsibilities:
• Technical Design and Architecture:
o Define the architecture and technical standards for Dynamics 365 CRM solutions.
o Design optimized data models and business process flows tailored to client needs.
o Implement advanced integration strategies with other systems (SAP, Salesforce, custom applications, etc.).
• Technical Leadership and Development:
o Lead and support development teams (developers, analysts, functional consultants).
o Ensure adherence to best development practices (SOLID principles, DevOps, CI/CD).
o Oversee code reviews and guarantee performance optimization.
• Implementation and Deployment:
o Supervise the development lifecycle (design, build, testing, deployment, support).
o Integrate and deploy applications via Azure DevOps.
o Manage environments and oversee Dynamics 365 version upgrades.
• Business Needs Analysis and Client Interaction:
o Collaborate with stakeholders to translate business requirements into technical solutions.
o Participate in design workshops and the development of technology roadmaps.
o Recommend innovative solutions and propose continuous improvements.

Required qualifications to be successful in this role:

Required Skills and Qualifications
• Proven experience in developing and integrating Microsoft Dynamics 365 solutions (CRM, Customer Engagement, Field Service, Sales, Customer Insights, etc.).
• Proficiency in the following languages and tools:
o Back-end: C#, .NET Framework/.NET Core, Power Automate, Plugins, Azure Functions.
o Front-end: TypeScript, JavaScript, React/Angular (a plus), PCF Controls.
o Microsoft Platform: Power Platform, Power Apps, Dataverse, Azure Logic Apps.
o Databases: SQL Server, FetchXML, OData, Common Data Model.
• Experience with REST and SOAP APIs for third-party system integration.
• Experience with DevOps tools: Azure DevOps, CI/CD, Git, automated testing.
• Strong understanding of cloud and hybrid architectures, with expertise in Microsoft Azure.
• Technical leadership and ability to mentor multidisciplinary teams.
• Excellent communication skills in both French and English, written and spoken.
Why Join CGI?
• Work on innovative and strategic projects for top-tier clients.
• Grow in a dynamic, collaborative environment focused on technical excellence.
• Access numerous training and Microsoft certification opportunities.
• Benefit from a clear career path with rapid advancement opportunities.
• Enjoy a corporate culture that values initiative, innovation, and expertise.

Join us and be part of the digital transformation of businesses with CGI!
Apply now and become a key player in shaping the technological future!

Skills:

·  Dynamics CRM Application Development
·  Dynamics CRM Customizing
·  MS Dynamics 365 Fundamentals
·  MS Dynamics CRM
·  Power Platform Fundamentals

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.