System Analyst

Job description

U.S. - CGI Federal roles - What we do matters

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Position Description:

We are seeking a highly motivated System Analyst to join our team and provide end to end support across business analysis, technical coordination, Agile delivery, and operational support activities. The ideal candidate is equally comfortable engaging with business stakeholders to define requirements and working with technical teams to deliver scalable, effective solutions.

This role requires a strong understanding of business processes, systems analysis, requirements management, testing, and solution delivery. In addition, the successful candidate will have experience leveraging Microsoft Power Platform technologies to support process automation, reporting, and business application development. The candidate will collaborate with business stakeholders, product owners, developers, and architects to improve operational efficiency, streamline processes, and support digital transformation initiatives.

Your future duties and responsibilities:

. Collaborate with the Product Owner to understand, analyze, and document business requirements.
. Refine user stories, acceptance criteria, and functional specifications to ensure clarity and completeness.
. Facilitate estimation sessions with developers to gather level of effort (LOE) inputs and ensure reliable sprint commitments.
. Facilitate Agile ceremonies including backlog refinement, sprint planning, daily stand ups, reviews, and retrospectives.
. Coordinate with cross functional team members to ensure alignment on sprint goals and priorities.
. Maintain transparency on delivery progress, risks, and blockers.
. Perform initial triage and troubleshooting of incidents as they are reported.
. Work with technical teams to determine root cause, validate fixes, and track resolutions.
. Analyze system workflows, interfaces, integrations, and data flows. Maintain documentation for recurring issues and identify opportunities for process improvement
. Understand federal security requirements at a high level, particularly those associated with compliance frameworks such as FISMA, NIST, and FedRAMP.
. Track and report on Plans of Action and Milestones (POA&Ms), ensuring timely updates and visibility for internal and external stakeholders.
. Support auditors, security teams, and leadership with required documentation and evidence as needed.
. Coordinate functional, integration, and user acceptance testing activities.
. Assess impacts of system enhancements and process changes across the application landscape.

Required qualifications to be successful in this role:

. Per our government client and requirements, US Citizenship is required for this role
. 3+ years of experience in a similar cross functional, system analyst, or business systems analyst role.
. Bachelor's degree in information systems, Computer Science, Business, or a related field is preferable.
. Demonstrated experience in Agile environments (Scrum or Kanban).
. Ability to translate business needs into actionable technical requirements.
. Experience facilitating Agile ceremonies and coordinating across multidisciplinary teams.
. Strong analytical, communication, and problem solving skills.
. Exposure to or working knowledge of use of AI
. Experience collaborating with business stakeholders and technical teams throughout the software development lifecycle.
. Strong organizational, time management, and multitasking skills.
. Ability to work both independently and collaboratively in a fast paced environment.

Desired qualifications/non essential skills required:
. Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Dataverse).
Designing workflow automation solutions
Creating reports and dashboards
Troubleshooting Power Platform applications and workflows
Microsoft Power Platform certifications (PL 900).
. Experience with SharePoint, Microsoft 365, SQL Server, Azure services, or API integrations.
. Familiarity with Azure DevOps, Jira, GitHub, ServiceNow, or similar tools.
. Experience leveraging AI enabled tools, copilots, and generative AI technologies to improve business analysis, documentation, process automation, reporting, and overall solution delivery.
. Experience supporting federal government programs or federal contracting environments.
. Knowledge of federal cybersecurity and compliance requirements.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $52,900.00 $124,100.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs

#CGIFederalJob

Skills:

·  Agile
·  Business Analysis
·  Collaboration
·  Application Development
·  Delivery management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.