Solution Architect – AIOps Solution Selection & Integration

Job description

Position Description:

About the Role

CGI Montréal is seeking a Solution Architect to join a large-scale IT transformation initiative within the industrial sector.
The goal of this project is to implement an AIOps (Artificial Intelligence for IT Operations) solution that will make IT monitoring and automation more proactive, intelligent, and data-driven.

As a Solution Architect, you will play a key role in selecting the AIOps product, designing its integration into a complex technology ecosystem, and ensuring alignment with security and enterprise architecture standards. You will act as a bridge between technical teams, cybersecurity, and vendors to deliver a robust, scalable solution.

Key Responsibilities
• Develop the detailed solution design for the selected AIOps platform and its integration into the client’s IT environment.
• Collaborate with Cybersecurity, Change Management, and Enterprise Architecture teams to validate and secure technical approvals.
• Support vendor delivery by providing technical guidance and proactive requests during implementation.
• Advise change management teams to ensure early stakeholder engagement and smooth adoption.
• Document all designs and processes in the IT Automation architecture repository.

Required Qualifications
• Minimum 3 years of experience in IT solution architecture.
• Strong understanding of AIOps concepts, automation, and tool integration.
• Proven ability to work autonomously and manage cross-functional technical activities.
• Excellent documentation and communication skills in both technical and business contexts.
• Bilingualism (French and English) required.

Technical Environment
Experience with one or more of the following tools and technologies is considered an asset:
• AIOps and IT monitoring platforms (e.g. Dynatrace, Moogsoft, Splunk ITSI, BigPanda, ServiceNow ITOM)
• IT automation and observability frameworks
• Cloud and hybrid environments
• IT governance, cybersecurity, and architecture review processes
Why Join This Project
• Be part of a strategic initiative driving intelligent automation across IT operations.
• Work in a high-visibility, cross-functional environment with global stakeholders.
• Contribute to the adoption of cutting-edge AIOps technologies in a large enterprise context.
• Join CGI’s dynamic and collaborative Automation & AIOps practice and make a tangible impact on operational innovation.

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Use of the term ‘architect’ in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices architecture or possesses the requisite license as prescribed by the applicable provincial or territorial architect regulator. We are seeking individuals with expertise in IT architect-related functions, but licensure from an architect regulator is not a prerequisite for this position. Architecture is a regulated profession in Canada which is restricted in terms of use of titles and designation.

Skills:

·  English
·  French
·  BI Architecture
·  Integration Management
·  Solution Design
·  Solutions Architecture

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.