ServiceNow Developer_FSO

Job description

Position Description:

About the Role:
We are looking for an experienced ServiceNow Developer to join our team and contribute to the design, development, and delivery of cutting-edge solutions on the ServiceNow platform. This is a highly technical and consultative role requiring a deep understanding of ServiceNow capabilities and the ability to translate business needs into effective technical solutions.

The ideal candidate will bring hands-on experience in Financial Services Operations — including Disputes, Money Movement, and Case Management — and will play a key role in delivering robust solutions that support critical financial processes.

Key Responsibilities:
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• Design, develop, and implement solutions on the ServiceNow platform based on user requirements and best practices
• Provide expert-level technical support for complex ServiceNow functionalities
• Collaborate with stakeholders to gather requirements and recommend scalable technical solutions
• Troubleshoot, debug, and optimize existing configurations and customizations
• Stay current with industry trends and ServiceNow platform updates
• Mentor junior developers and provide knowledge-sharing support as needed
• Contribute to project planning and may lead specific project initiatives

Required Skills & Qualifications:
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• Proven experience as a ServiceNow Developer (minimum 4–5 years)
• Strong understanding of ServiceNow architecture and modules (especially Case Management, Flow Designer, and IntegrationHub)
• Domain expertise in Financial Services Operations:
• Disputes resolution workflows
• Money Movement processes
• Case Management and operational efficiency
• Ability to build and customize applications and workflows on the ServiceNow platform
• Excellent problem-solving, communication, and collaboration skills
• Experience with Agile/Scrum methodologies is a plus

Nice to Have:
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• ServiceNow certifications (CSA, CAD, or other relevant certs)
• Experience working with clients in the BFSI (Banking, Financial Services, and Insurance) domain
• Integration experience with external systems using REST/SOAP APIs

Skills:

·  ServiceNow
·  IT Service Management
·  ServiceNow Development
·  ServiceNow implementation
·  ServiceNow IT Service Mngt

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.