ServiceNow Developer

Job description

Position Description:

Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: ServiceNow Developer_FSO
Position: Senior Systems Engineer
Experience: 5+ Years
Category: Software Development/ Engineering
Shift: US Shift/EST Timings
Main location: India, Karnataka, Bangalore
Position ID: J0225-1761
Employment Type: Full Time
Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Position Description: We are looking for an ServiceNow Developer_FSO experienced to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications. You will work closely with our front-end developers, designers, and other members of the team to deliver quality solutions that meet the needs of our clients.
Key Responsibilities:
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• Design, develop, and implement solutions on the ServiceNow platform based on user requirements and best practices
• Provide expert-level technical support for complex ServiceNow functionalities
• Collaborate with stakeholders to gather requirements and recommend scalable technical solutions
• Troubleshoot, debug, and optimize existing configurations and customizations
• Stay current with industry trends and ServiceNow platform updates
• Mentor junior developers and provide knowledge-sharing support as needed
• Contribute to project planning and may lead specific project initiatives

Required Skills & Qualifications:
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• Proven experience as a ServiceNow Developer (minimum 4–5 years)
• Strong understanding of ServiceNow architecture and modules (especially Case Management, Flow Designer, and IntegrationHub)
• Domain expertise in Financial Services Operations:
• Disputes resolution workflows
• Money Movement processes
• Case Management and operational efficiency
• Ability to build and customize applications and workflows on the ServiceNow platform
• Excellent problem-solving, communication, and collaboration skills
• Experience with Agile/Scrum methodologies is a plus

Nice to Have:
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• ServiceNow certifications (CSA, CAD, or other relevant certs)
• Experience working with clients in the BFSI (Banking, Financial Services, and Insurance) domain
• Integration experience with external systems using REST/SOAP APIs

Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world

Skills:

·  ServiceNow
·  IT Service Management
·  ServiceNow Development
·  ServiceNow implementation
·  ServiceNow IT Service Mngt

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.