Senior Telecom QA / Test Specialist

Job description

CGI Canada Career - Quality Assurance Specialist

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Position Description:

Must be bi-lingual (French/English), able to work hybrid in Montreal client site.

We are seeking a high-caliber Senior Telecom QA / Test Specialist to act as a senior consultant embedded directly with the client, supporting quality assurance initiatives within a Scaled Agile (SAFe) environment. The role operates within an Agile Release Train (ART) composed of multiple cross-functional teams, requiring both hands-on testing expertise and the ability to influence quality practices at a program level.

You will play a critical role in ensuring system integrity across complex telecom provisioning systems within an OSS/BSS ecosystem, while driving alignment, consistency, and quality outcomes across teams on the train.

Your future duties and responsibilities:

Test Strategy & Planning
• Develop and maintain comprehensive test strategies, plans, test cases, and scripts for NPPP applications.
• Define testing scope, objectives, and success criteria aligned with business requirements and technical specifications.
• Contribute to Program Increment (PI) planning, ensuring QA scope and dependencies are clearly defined across teams.

Functional, Regression & Integration Testing
• Execute functional, regression, and integration testing across mainframe-based telecom systems.
• Validate provisioning logic, circuit assignment workflows, and network inventory updates.
• Coordinate cross-team integration testing within the ART to ensure end-to-end system validation.

Defect Management & Quality Control
• Identify, document, and manage defects using tools such as JIRA or HP ALM.
• Lead or contribute to cross-team defect triage and ensure alignment on prioritization across the train.
• Collaborate with development and business teams to ensure timely resolution and validation of fixes.

AI-Driven Testing & Automation
• Leverage AI testing tools to enhance coverage, predictive defect detection, and execution efficiency.
• Design and implement automated test solutions, including robust framework (RBF) methodologies.
• Promote standardization of automation practices across multiple teams within the ART.

Database Validation & Analysis
• Write and execute complex SQL queries to validate backend data integrity.
• Analyze database records to ensure accurate provisioning and assignment outcomes.

Documentation & Reporting
• Maintain detailed documentation of test execution, defects, and system behavior.
• Provide program-level reporting, including quality metrics, risks, and trends across teams.
• Support ART-level dashboards (e.g., defect leakage, test coverage, automation rates).

SAFe & Cross-Team Collaboration
• Act as a senior QA consultant within an Agile Release Train, collaborating with multiple Scrum teams.
• Participate in SAFe ceremonies including PI Planning, System Demos, Scrum of Scrums, and Inspect & Adapt workshops.
• Work closely with business analysts, developers, product owners, and network operations teams.
• Drive quality best practices and continuous improvement initiatives across the train.

Required qualifications to be successful in this role:

• 5+ years of experience in telecom system testing, preferably within OSS/BSS environments.
• Strong domain knowledge of telecom provisioning, circuit assignment, and network inventory management.
• Proven experience working as a consultant in client-facing roles.
• Hands-on experience operating within a SAFe Agile environment, ideally within an ART structure spanning multiple teams.
• Proficiency in AI-based testing tools and methodologies.
• Strong expertise in test automation frameworks, including RBF (Reusable Business Functions).
• Advanced SQL skills for data validation and backend analysis.
• Familiarity with mainframe systems and telecom workflows.
• Experience with SAFe Agile and/or Waterfall methodologies.
• Strong leadership, analytical, and communication skills in both English and French.
• Preferred Attributes
• Experience influencing program-level QA strategy across multiple Agile teams.
• Ability to manage dependencies and risks across teams within an ART.
• Exposure to telecom transformation programs or large-scale OSS modernization initiatives

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $70,000–$135,000. This role is an existing vacancy.

Skills:

·  Agile Testing
·  English
·  French
·  Jira
·  Test automation
·  Test strategy
·  Blue Prism HubPlatform-ALM
·  Telecommunications

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.