Senior IT Infrastructure Support Engineer

Job description

Position Description:

Recognised as one of the world’s largest IT and business consulting firms, CGI has offices across Australia, supporting local public and private sector clients to solve real business problems.

You will represent CGI on a program of work supporting one of our major global clients. The role will provide you with opportunities and support to continuously learn and gain exposure to a range of technologies and environments.

We offer a flexible work environment including hybrid work, with a minimum 3 days/week office/client site attendance, and as needed.

Your future duties and responsibilities:

• Ongoing maintenance, support, upgrades, and enhancements within the OT environment.
• Perform OT architecture reviews and provide technical guidance to stakeholders.
• Participate in the planning of IT security upgrades and ensure implemented security controls work as intended.
• OT Security process control maintenance.
• Disaster Recovery Review and Implementation.
• Incident Response rectification/remediation.
• Asset register maintenance and configuration of inventory tools.
• Logical network drawing advancement/remediation as required.
• Provide after-hours support on an exception basis.

Required qualifications to be successful in this role:

• 7+ years’ experience working in corporate or enterprise IT, providing support in different environments (e.g. Test, UAT, Dev, Prod, DR)
• OT/IT knowledge and experience across Windows/Unix Systems.
• Network experience including firewall configuration and maintenance.
• Advanced backup/restore experience – Disaster Recovery
• Familiarity with security measures to protect corporate and operational environments
• Knowledge of EndPoint security packages such as Trellix EndPoint Security/ePO
• Solid Vulnerability Remediation experience.
• Ability to Interpret Process Control Domain IT Security standards and communicate requirements to others
• Assess and manage issues and problems, including Security Incidents
• Proficient communication, teamwork & stakeholder management skills
• Must hold full permanent work rights for Australia

Skills:

·  Unix
·  Windows

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.