Senior Fund Administrator (French)

Job description

Position Description:

We are seeking a bilingual (French/English) Senior Fund Administrator to support the Wealth and Asset Management team by accurately and efficiently handling client instruction processing. Reporting to the Operations Lead, the Senior Fund Administrator is responsible for completing operational tasks with a strong focus on same-day turnaround, in accordance with approved internal processes and desktop procedures.

The ideal candidate is detail-oriented, dependable, and committed to delivering excellent service. This role plays a key part in ensuring a seamless client experience by maintaining high standards of quality and consistency.

Your future duties and responsibilities:

• Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio.
• Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
• Ensures the appropriate materials and documentation are available to complete transactions.
• Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
• Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
• Maintain accurate records of transactions, ensuring all data is up-to-date and accessible for auditing or review purposes.
• Collaborate with cross-functional teams to resolve complex transaction issues, facilitating smooth communication and process completion.
• Monitor account activity and proactively identify discrepancies, initiating corrective actions to maintain data integrity and account accuracy.
• Assist in the preparation and review of reports on transaction trends and workflow efficiency to support process optimization.
• Support compliance efforts by adhering to all regulatory requirements and company standards, reporting any irregularities to management promptly.

Required qualifications to be successful in this role:

• Bachelor’s degree in Business, Finance, or a related field, or equivalent work experience in financial services, banking, or fintech environments.

• Minimum of 3-4 years of hands-on experience in transaction processing, portfolio management, or similar operational roles—preferably involving complex or high-sensitivity accounts.

• Strong analytical and problem-solving skills, with a demonstrated ability to identify discrepancies, resolve exceptions, and ensure accuracy in high-volume environments.

• Effective communicator with proven collaboration skills, including experience working across teams or regions to manage workflows and resolve issues efficiently.

• Proficiency in both French and English, with strong written and oral communication skills in both languages.

• Detail-oriented and knowledgeable in regulatory compliance standards, with a strong commitment to following established policies, procedures, and quality benchmarks.

Skills:

·  Customer Service & Support
·  Finance
·  French

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.