Production Support Analyst

Job description

Position Description:

CGI is a global business and technology service provider with $11.5B in revenues. CGI is on a mission to help financial services organizations focus on servicing their clients. CGI supports 15 of the top 20 banks worldwide and our top 10 banking clients have worked with us for 26 years on average. Our clients have seen the value and commitment we bring through our products. This is why nearly $1.6 trillion in assets managed through CGI's portfolio management, investment fund and asset management solutions.

This role is hybrid and requires you to be at our downtown Toronto office at a minimum 2 days per week - subject to change at any time.

Your future duties and responsibilities:

• Expected to do production support of IWS(Integrated Wires Systems) application.
• Handles complex problems independently and demonstrates analytical thinking.
• Understand existing application flow with high accuracy and suggest test plan during migration of the application on newer platform.
• Provide technical support during QA & UAT phases.
• Can prepare production implementation plan and also provide post-implementation support.
• Application Knowledge on BESS would be an added advantage.

Required qualifications to be successful in this role:

• Fundamental knowledge on HPE OS systems and its hardware
• NonStop Pathway concepts, COBOL, SCOBOL, TAL (good to have)
• FUP, SCUP,DDL, Enform, Enscribe, SQL/MP, Escort (good to have)
• TACL scripting, Netbatch
• Software Configuration Management (SCM) solutions for HPE NonStop servers, such as RMS and Primecode
• MQ, Guardian utilities
• BATCHCOM, setting up calendar jobs
• OSS basics

**CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy.

Skills:

·  Batch (Command) Script
·  Financial Services
·  Production Support

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.