Procurement Operations Manager

Job description

Job Description

Procurement Operations Manager

Position Description
CGI is seeking a Procurement Operations Manager to lead the management of a new Procurement solution, including the testing of new features, providing documentation and ongoing training and acting as point of contact for end users for system resolution and support.

This role will be remote until the end of year 2020! Then once it’s deemed safe to return to an office, the role would have some travel to Centennial, CO!

CGI offers more than a job. We offer limitless opportunities to make a difference for the clients and communities we serve. Come join committed, skilled and passionate people just like you! Come be part of our top global cloud practice serving hundreds of clients around the world. Our team of experts has significant experience providing the right approach to transforming our client’s businesses to smarter, more efficient technology organizations, including cloud assessment, rationalization, migration, operations, and management. Our culture is collaborative and casual and we are looking for additional cloud SMEs to join and continue to grow our expertise.

We offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to our business. In addition, our benefits package includes multiple medical, dental, & vision options, both a Shared Purchase Plan (SPP) for CGI stocks and a 401(k) plan, PTO, ,as well as, numerous other life style benefits. CGI also provides unlimited sick leave!

Your future duties and responsibilities
Lead Process Improvements and Special Projects
• Assist in the transformation of the Global Sourcing & Procurement function by rolling out new policy, process, and system changes globally.
• Participate in activities related to P2P system implementation and upgrades, including but not limited to, requirements definition, functional/technical design, configuration, testing, training, change management, and cutover.
• Identify and lead process and strategy improvements related to Sourcing, Contracts, and P2P process and technology.
• Provide overall project management support as needed to P2P initiatives, including such activities as project planning, risk/issues management, status tracking/reporting, release planning, and building presentations.

Provide Ongoing Administration and Support
• Primary contact and subject matter expert for all P2P application administration and support on an ongoing basis, inclusive of the Sourcing, Procurement Contracts, Self Service Procurement, Purchasing, Supplier Portal, and Supplier Qualification Management modules.
• Accountable for ongoing production support of P2P technologies, including timely response of all user/supplier queries and leading internal support efforts by investigating, troubleshooting and resolving system issues.
• Responsible for the functional and technical design, configuration, testing, and maintenance of the P2P system.
• Support the design, creation, and maintenance of interfaces between internal and external sources as needed (ex. with back office ERP systems).
• Develop and maintain comprehensive, robust, and relevant set of training materials for both employees and suppliers on all aspects of the Sourcing & Procurement process and related technologies.
• Conduct one-on-one and classroom training for users of the system, both internal and suppliers.
• Develop and maintain internal documentation for the platform, such as process flows, design specifications, configuration documentation, and test scripts.
• Observe, evaluate, document, and continuously improve upon existing processes and systems, with a focus on implementing best practices to streamline business processes.
• Build, generate, analyze, summarize, monitor, and distribute ongoing and ad-hoc reports as needed.
• Provide support to end users and suppliers to ensure the accurate and timely processing of all requisitions, orders, and invoices.
• Streamline and lead the supplier onboarding and supplier adoption processes, including increasing the use of catalogs.
• Develop, update, enhance, and monitor solutions to drive positive results while maintaining a high quality of data, including but not limited to high quality supplier, category, and GL coding data quality.

Drive Policy Compliance
• Responsible for maintenance and enforcement of the client's Procurement Policy for Indirect Spend.
• Design and build key controls around P2P transactions. Coordinate process audits (eg. SOX) and propose remediations to findings.

Team and Stakeholder Management
• Effectively manage and provide day-to-day leadership to approximately three to five team members, comprised of both on-shore and off-shore team members. Support the development of team members and create an environment that encourages active participation and teamwork.
• Partner with internal stakeholders (ex. Category Managers, Finance, AP, IT, Legal, Audit, Business Units, Leadership) to continuously refine and simplify standard P2P processes keeping in mind the user experience
• Oversee relationships with technology partners and system integrators to manage, maintain, and improve the P2P technology.

Required qualifications to be successful in this role
• Bachelor’s degree in information systems, business, supply chain, or related discipline.
• 5+ years of business related experience in a Procure-to-Pay/Procurement role with evidence of increases in scope and responsibility.
• 3+ years of experience managing team members.
• Hands on experience using and supporting a variety of Sourcing and Procurement related systems and functionality, such as Sourcing, Contracting, Procurement, Supplier Portals, and Accounts Payable.
• Hands on experience using and supporting ERP/P2P systems such as Coupa, Oracle, or Ariba. Experience with Cloud solutions is a plus.
• Experience and knowledge of system support, upgrades, and releases.
• Strong written and verbal communication skills.
• Strong people skills to support remote users effectively.
• Strong analytical skills geared towards troubleshooting, with the ability to solve complex problems using simple solutions.

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills

·  Communication (Oral/Written)

Reference

779206