Oracle Support Consultant

Job description

Position Description:

CGI is looking for a Oracle Support Consultant to join our team.

Your future duties and responsibilities:

Job description:

The candidate will have the following responsibilities:
• Analysis and solving accounting issues during production phases.
• Raise change requests to the vendor, ensure the follow up of issues until the delivery of patch corrections.
• Understand accounting principles and funds structures to produce NAV.
• Contribute to maintain a very stable BAU to deliver NAV on time and match with the deadlines.

Main Tasks:
• Resolving incidents and support requests - Efficiency of the solutions provided.
• Proper Communications to Operational Users regarding item resolution and status.
• Internal Global Communication between APS IT Client teams.
• Correct application of SLA and fulfil APS IT duties. Sharing the expertise and knowledge with the team
• Develop good understanding on the applications the team gives supports to (functional and technical). Applying the rules and the procedures in place.

Technical Skills:
• Proficient in Oracle SQL / PL-SQL - Linux/Unix commands
• Good knowledge of Funds industry or Knowledge and/or experience on the financial services industry
• IT or Business degree
• Experience in production/application support activity
• Experience and ability to perform technical analysis, identify impacts (functional/technical)

Language Skills:
• English – Expert
• French - Notions

Soft Skills:
• Capacity to explore / troubleshooting issues
• Communication Skills
• Work with pressure
• Engagement
• Continuous improvement mindset

Required qualifications to be successful in this role:

Technical Skills:
• Proficient in Oracle SQL / PL-SQL - Linux/Unix commands
• Good knowledge of Funds industry or Knowledge and/or experience on the financial services industry
• IT or Business degree
• Experience in production/application support activity
• Experience and ability to perform technical analysis, identify impacts (functional/technical)

Language Skills:
• English – Expert
• French - Notions

Soft Skills:
• Capacity to explore / troubleshooting issues
• Communication Skills
• Work with pressure
• Engagement
• Continuous improvement mindset

Skills:

·  Oracle

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.