Network Administrator

Job description

Job Description

Network Administrator

Position Description
The Network Administrator’s role is to plan, coordinate and support the installation and connectivity of computer and network systems to ensure the stable operation of the IT infrastructure. The Network Administrator is also responsible for the Telecom infrastructure which includes upgrading, configuring, and optimizing all telephone systems. Your future duties and responsibilities
• Respond to incoming work orders, trouble tickets, and emails regarding equipment of connectivity problems
• Create documentation on network configuration, network mapping, circuit identification and processes
• Maintain policies and procedures for network deployments
• Collaborate with Engineering teams to determine network capacity and implement strategic plans
• Support overall network infrastructure, which includes providing performance testing, statics and reports
• Support VoIP infrastructure including call management system, voicemail, and physical telecom devices
• Actively monitor FootPrints ticketing system or email for new support inquiries and requests. Respond to issues in a timely manner, communicate necessary information to relevant support teams & impacted staff, and document resolution
• Maintain a data repository and knowledge base of information related to systems and devices that are supported by the Network Administrators
• Participate in strategic planning exercises to develop and implement new technology or equipment into the IT infrastructure
• Proactively conduct performance testing for network continuity, ensuring that all circuits and networking equipment is operating at peek potential
• Provide administration, installation and support for physical phones and voicemail to staff including conference call services Required qualifications to be successful in this role
• Proven experience with enterprise level LAN, WAN design, implementation and support
• Experience with network capacity planning ,network security, and general network management best practices
• Proven ability to configure and maintain routers, switches, and access points
• Strong knowledge of networking management and analysis tools
• Working knowledge of VoIP architecture, voicemail, and call management systems
• Strong technical knowledge of current and legacy network hardware, software, protocols and internet standards
• Understanding and ability to create technical documentation, schematics and diagrams

This role will also require other duties as assigned such as working "on call" shifts, nights & weekends, and basic system administrative support as well as desktop related support.

• Bachelor’s Degree in Computer Science or Engineering
• 2-4 years of experience in related field or as a network administrator/engineer
• Industry standard certifications such as: CCNA, CCNP,CCIE

Desired
Basic knowledge and understanding of desktop support and system administration is a plus. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills

Reference

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