Junior IT Change Management Consultant, Healthcare

Job description

Job Description

Junior IT Change Management Consultant, Healthcare

Position Description
CGI is the World’s 5th largest independent IT and business process services company. We provide high-end business and IT Consulting, Systems Integration and IT & Business Management services. CGI has over 100+ IP-based business solutions in 40 countries spanning Financial Services, Government, Healthcare, Manufacturing, Retail, Telecommunications, Utilities and Oil & Gas. We are a proven and demonstrated success, achieving an industry-leading track record of on-time, on-budget projects and innovative solutions.

This is a great opportunity to become an employee of CGI, based in Edmonton, to provide leading business and information technology consulting services to guide our client through their major business changes.

The eHealth Support Services project is looking for a Junior IT Change Management Consultant to assist with the deployment of an eHealth initiative.

Your future duties and responsibilities
• Assist the project team responsible for deployment of an eHealth initiative in Alberta. This includes collaborating with clients, external stakeholders, and facilities in primary care participating in the initiative;

• Review documents and internal materials to ensure updates are properly reflected and material is up-to-date;

• As required, work with the Province and other stakeholders in providing support during the application implementation to ensure application operability and integration with dependent systems;

• As required, investigate, record and report User problems with focus on resolution and customer service;

• Provide support to the Alberta Netcare Learning Centre resource with content review and updates, as required;

• Ensure that User using supported IT solutions receive timely support, as required;

• Provide updates to CRM on a regular basis and other tracking tools, as required, to reflect the current status from activities in the preceding period;

• Deliver the range of eHealth Support Services, as required.

Required qualifications to be successful in this role
• Minimum 5 years of demonstrated experience in a role requiring IT experience;

• Minimum 3 years of demonstrated experience in a role requiring problem-solving skills;

• Minimum 5 years of demonstrated experience in a role requiring strong verbal and written communication skills;

• Minimum 5 years of demonstrated proficiency with computers, especially MS Office;

• Minimum 1 year of proven Change Management experience;

• Demonstrated experience assisting organizations implement new technology and processes would be considered an asset;

• Demonstrated business analysis experience would be considered an asset;

• Strong organization, critical thinking, and creative problem solving skills;

• Post-secondary education in Computer Science or relevant discipline and/or equivalent work experience;

• Healthcare sector experience would be considered an asset.

Attributes:

• Ability to keep up in an extremely fast-paced and complex work environment;

• Ability to set priorities with minimal guidance;

• Good interpersonal skills;

• Excellent time management skills;

• Attention to detail;

• Ability to work independently and in a team-oriented environment.

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Skills

·  Change Management
·  Communication (Oral/Written)
·  Problem Solving/DecisionMaking
·  Business Analysis

Reference

677878