Junior Business Analyst/Technical Writer

Job description

Job Description

Junior Business Analyst/Technical Writer

Position Description
Working as a Junior Business Analyst, you will be responsible for creating requirements, use cases, and design documents working with clients and product owners. Requirements and designs should follow project standards and articulate the solution on an appropriate level. The business analyst will also provide client walkthrough of design documents, when requested, and work with the team to address review comments. In addition to requirements, the business analyst will participate in all phases of functional testing.

Working as a Technical Writer, you will be responsible to create, develop, plan, write and edit operational, instructional, maintenance or test procedures for paper, multimedia or web-based publication. You will conduct interviews with various users and technical staff to gather data for documentation and research and translate technical information/processes into manuals and/or web-based documents for nontechnical and technical users.

Your future duties and responsibilities
The Technical Writer/BA will be a member of the business unit team responsible for:

• Creating systems documentation, help documentation, training documentation and user guides regarding functionality, processes, and user interaction for new or existing systems and processes.

• Create test plans, traceability matrices, test scenarios, and test cases for functionality testing

• Execute functionality testing and maintain accurate documentation regarding the test effort. Identify and log system incidents and defects and retest fixes.

• Provide support to user staff and external stakeholders during preparation and execution of user acceptance testing

• Provide support and/or knowledge transfer to functional and technical staff, internal users, and external users in the support and use of new or existing systems

• Provide general production support for a new and/or existing system

• Create wireframes/screen mock-ups and document process flow diagrams

Required qualifications to be successful in this role
• Knowledge of the English language, including spelling, punctuation, word usage and grammar

• Ability to write clearly and concisely

• Ability to prioritize assignments and deadlines in accordance with a schedule that is subject to outside influence

• Proficient in gathering requirements and working with business owners.

• Should have 3+ years of business analysis experience

• Ability to manage multiple projects simultaneously and to complete all assignments within the established guidelines and/or schedule

• Ability to adapt to schedule changes

• Ability to work effectively in a team environment or independently

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills

·  Microsoft Excel
·  Microsoft PowerPoint
·  Microsoft Visio
·  Microsoft Word

Reference

633788