Implementation Advisor Time management

Job description

Position Description:

CGI - Payroll Services Center (PSC) offers all-in-one cloud solutions that simplify payroll and human capital management. We are proud of our privileged relationships with clients; their satisfaction rate is very high.

Every day our members help hundreds of clients perform payroll for their employees across various industries. In this role, you will contribute to the success of local businesses within a dynamic team, with more than 700 professionals and 62,000 clients! We are looking for a reliable and motivated person. Are you ready to play a decisive role? We are ready for you:

• Keep learning: we offer complete and ongoing paid training on payroll in Canada
• A work environment recognized as one of the best in Canada (Best Places to Work certification)
• Employee assistance program, health and wellness programs, comprehensive insurance coverage, financial aid for job-related studies
• Career development supported by a professional development plan
• Access to the stock purchase plan, profit-sharing plan from day one • Social benefits that adapt to your needs: flexible insurance plan; telemedicine, and much more!

Your future duties and responsibilities:

• Analyze the needs of our clientele in terms of time management
• Propose optimal solutions tailored to the client company’s context
• Offer a work plan to the client
• Perform the required parameterization in the application. Ensure the integrity of the client’s file throughout the implementation process
• Coordinate and carry out the required quality control for the delivery of the file
• Train the clientele on our various solutions
• Assist the client in using these new solutions
• Document the specifics of the client’s file
• Conduct rigorous follow-up of files during and after implementation
• Travel to the client’s location when required

Required qualifications to be successful in this role:

• College diploma in administration, accounting, or a related field, or any other combination of relevant education and experience
• A minimum of three years of experience in time management
• Knowledge of time and schedule management solutions (timesheets, clocking)
• Experience in an IT office environment
• Certification from the National Payroll Institute (an asset)
• Proficiency in modern communication tools
• Knowledge of the payroll preparation cycle (an asset)
• Relevant experience in corporate implementation projects (an asset)
• In-depth knowledge of various payroll applications (an asset)
• Analytical, synthesis, and planning skills
• Good priority management and organizational skills
• Communication skills
• A strong sense of customer service
• Ability to handle multiple files simultaneously
• Ability to work with office tools
• Excellent command of French and English, both verbal and written (essential)

Skills:

·  French
·  Analytical Thinking
·  Customer Service & Support

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.