Identity & Access Management Functional Analysts

Job description

Position Description:

CGI is looking for two Identity & Access Management Functional Analysts to join a major international energy account and support the reliable operation and continuous improvement of its IAM services.

The selected candidates will start in November 2026 and benefit from a structured handover and knowledge-transfer period with the current consultants before taking ownership of the activities in 2027.

The role combines functional IAM expertise, operational support, troubleshooting and stakeholder coordination. You will contribute to the secure management of digital identities, access rights, privileged accounts and identity lifecycle processes across a complex international organisation.
You will work with business entities, local IT teams, IAM Operations, infrastructure specialists, application owners and identity transformation teams to analyse issues, coordinate their resolution and improve IAM processes and data quality.

The ideal candidate has a genuine IAM functional and operational background, with hands-on experience in identity lifecycle management, access governance and cross-platform IAM troubleshooting.

What will you do
• Identity lifecycle management. Manage and support Joiner, Mover and Leaver processes, including onboarding, internal mobility, account changes and offboarding. Coordinate account migrations, UPN changes, organisational identity updates and directory transitions.
• IAM operations & troubleshooting. Analyse and resolve identity and access incidents involving user accounts, access rights, provisioning, deprovisioning and access restoration. Perform root-cause analysis and coordinate corrective actions with the appropriate technical teams.
• Identity governance & access management. Administer and support Okta and Okta Identity Governance processes. Support access requests, Privileged Accounts (PA), Privileged Application Accounts (PAA) and access certification campaigns. Monitor workflows and investigate failed, incomplete or inconsistent governance processes.
• Directories & identity platforms. Support complex multi-domain Active Directory environments and analyse identity propagation and synchronisation issues involving Okta, Active Directory, Microsoft Entra ID and connected IAM systems. Coordinate directory or platform interventions with infrastructure teams.
• Identity data quality. Investigate discrepancies between HR, IAM and directory repositories. Identify missing, duplicated, outdated or inconsistent identity data and support reconciliation and corrective activities across the relevant platforms.
• Stakeholder coordination, change & governance. Act as a functional IAM point of contact across business and IT teams. Participate in IAM change-management and governance activities, communicate incidents, risks and dependencies clearly, and contribute to process documentation, training and knowledge transfer.

What you bring
• 3-8+ years of relevant experience in Identity & Access Management, Identity Governance and Administration, identity operations, access management or a closely related IT domain.
• Practical experience with identity lifecycle management, including Joiner, Mover and Leaver processes, provisioning, deprovisioning, internal mobility and account transitions.
• Hands-on experience with Okta, Okta Identity Governance or a comparable enterprise IGA platform, including access requests, governance workflows and access certification.
• Strong experience with multi-domain Microsoft Active Directory environments and Microsoft Entra ID, including the investigation of identity, directory, propagation and synchronisation issues across several environments.
• Strong IAM incident and problem-management capabilities, including structured troubleshooting, root-cause analysis, escalation management and follow-up of corrective actions.
• Understanding of access governance and privileged account management, including Privileged Accounts (PA), Privileged Application Accounts (PAA), and the principles governing the request, approval, certification, review and removal of access rights.
• Ability to work across business, operations and IT, coordinating effectively with local IT, infrastructure, application, support and transformation teams in an international environment.
• Strong analytical, communication and stakeholder-management skills, with a structured, customer-oriented approach and the ability to work independently and take ownership.

• Professional proficiency in English is required. French and/or Dutch would be an advantage.

Valuable Additional Experience
• IAM transformation & migration. Experience supporting identity transformation programmes, platform migrations, directory transitions or the rollout of new IAM capabilities into operational services.
• Multi-domain Active Directory. Experience supporting complex AD environments spanning multiple domains, entities or countries and coordinating dependencies between IAM, infrastructure, application and local IT teams.
• Identity data & reconciliation. Experience investigating identity data quality, synchronisation or propagation issues across HR systems, IAM repositories and enterprise directories.
• Service management. Experience using ServiceNow or comparable tools to manage IAM incidents, service requests, problems, changes and operational reporting.
• Privileged accounts and PA/PAA governance. Experience managing Privileged Accounts and Privileged Application Accounts, or exposure to PAM solutions, with an understanding of the associated security, approval, certification and governance requirements.
• IAM process automation. Experience identifying, designing or supporting automation opportunities across identity lifecycle, provisioning, governance, certification and reconciliation workflows, while documenting and standardising the related processes.

Why CGI?
CGI is one of the world’s largest IT consulting companies. We work on impactful projects for, among others, governments, banks, and organizations in infrastructure, energy, and industry, projects that affect the daily lives of millions of people. We combine local involvement with global expertise and work in small, self-managing teams where diversity and inclusion are central. We look forward to your contribution to our team.

What we offer you
At CGI, we value diversity and inclusion as it not only promotes collaboration, but also often leads to better results. We look forward to your contribution to our team!
Working in small self-managing teams consisting of experts in your field.
- Directing your own career with the space to keep developing yourself.
- You work with the latest technologies.
- An excellent salary and attractive fringe benefits
- An immediate permanent contract
-- And the opportunity to become a CGI shareholder

Join our team of experts and apply now!
We will contact you as soon as possible.
At CGI, we continuously examine the impact of new technologies on our service delivery and the solutions we develop for our clients. Developments in the fields of AI and automation also play an increasingly important role in this regard.

For questions about the application process, you can contact Julie Hocquet, Talent Acquisition Specialist, at Julie.hocquet@cgi.com.

We do not work with external recruitment agencies. Unsolicited acquisition is therefore not appreciated.

Skills:

·  IAM Privileged Access Mgt

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.