OSS Solution Architect - AI & Network Automation

Job description

Position Description:

We are hiring a pragmatic, client facing DCE focused on network facing OSS for Tier 1 telecom environments. You will solution and integrate across wireless and/or wireline domains.
Work mix: ~60% Business development solutioning (discovery, architecture, Proposals/SOWs, demos/POCs) / ~40% systems integration & delivery oversight (HLD/LLD, integration leadership, quality & margin).

Location: Toronto/Montreal (onsite; periodic travel is required)

Language/eligibility: English required; French an asset. Eligible to work in Canada.

 

Your future duties and responsibilities:

• Technical architecture (~60%)
• Lead discovery and HLD solutioning for OSS domains: assurance, provisioning/fulfilment, inventory/topology, service orchestration, and automation.
• Shape closed loop automation use cases (detect → diagnose → action), value cases, and executive storylines; prepare estimates/SoWs/BoMs.
• Drive proposals responses, technical sections of proposals, and POCs/lab trials; build clear acceptance criteria and success metrics.
• Produce concise reference architectures and playbooks; enable smooth hand offs to delivery.
• Systems integration & delivery oversight (~40%)
• Guide LLD, integrations, and data pipelines across multi vendor environments (Nokia, Ericsson, Cisco, Juniper and OSS/BSS platforms); ensure interoperability and performance.
• Implement automation patterns using model driven controllers and APIs (YANG/NETCONF, gNMI, REST, TMF Open APIs); integrate with ITSM for actioning.
• Oversee quality, risk, and technical governance from POC → pilot → scale.
• Ecosystem & collaboration
• Collaborate with corporate alliances; build practical local motions with OEMs and hyperscalers.
• GCP is preferred for data/AI workloads (BigQuery, Vertex AI, Dataflow, Pub/Sub); familiarity with AWS/Azure is an asset.
• Partner with account leads, solution architects, and delivery managers to ensure seamless pursuit to delivery.

Required qualifications to be successful in this role:

• 8–12+ years in telecom network OSS architecture/engineering, large scale integration for Tier 1 operators in Canada.
• Depth in one or more areas (you don't need them all):
• Wireless: 5G core integration, RAN assurance/KPIs, policy/charging touchpoints.
• Wireline/Transport: IP/MPLS/SR, optical/packet optical, PON/FTTH, controller based automation.
• OSS: assurance (fault/performance), fulfilment/provisioning, inventory/topology reconciliation, orchestration.
• Standards & protocols: strong grounding in IETF concepts (BGP/MPLS/SRv6, telemetry), YANG/NETCONF, gNMI, SNMP, and integration standards for modern networks; TM Forum/3GPP familiarity is a plus.
• Vendors: practical integration experience with Nokia, Ericsson, Cisco, Juniper.
• Cloud: hands on with GCP (data & AI services); exposure to AWS/Azure beneficial.
• Education: Bachelor’s in engineering/computer science (or equivalent). Advanced degree/certifications (e.g., GCP PCA/Professional Data Engineer, TM Forum, MEF) are assets.
• Strong communication and a collaborative mindset are valued as much as technical depth.
• We support ongoing learning and certification pathways for growth.

Use of the term ‘architect’ in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices architecture or possesses the requisite license as prescribed by the applicable provincial or territorial architect regulator. We are seeking individuals with expertise in IT architect-related functions, but licensure from an architect regulator is not a prerequisite for this position. Architecture is a regulated profession in Canada which is restricted in terms of use of titles and designation.

Skills:

·  Artificial Intelligence
·  English
·  Solution Design
·  Automation Anywhere

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.