Devops - Site Reliability Engineer

Job description

Position Description:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals, please.

Your future duties and responsibilities:

Role Summary
SREs emphasize on maintaining uninterrupted operations from the beginning to the end of a software’s life cycle. This role requires deep engagement and contribution in all phases of SDLC (Software Development Life Cycle). They will continually drive the standards and adherence to the Productionization of New Application/feature, change management process and Non-Functional Requirements ensuring applications are built with stability in mind and require minimal manual processes in day-to-day production support activities.

They will closely work with devOps and engineering lead to define the release management process, review the upcoming changes for production release, participate in demo and code review process.

They are responsible for the availability and reliability of critical platform services and applications, ensuring they meet the requirements of our business users.

Role Responsibilities

• Enhance, Develop, and maintain an automated workflow for d of deploying new features and major changes into Production in cloud and non-cloud env.
• Proactively automating services to ease out the operation support by IT team.
• Experience in reducing TOILs which refers to repetitive, constant and predictable tasks.
• Experience in documenting the processes and knowledge in confluence or sharepoint.
• Ability to work in virtual teams and in matrix structures.
• Ability to create, enhance and maintain non-prod and prod env in one of the cloud env.
• Monitor releases and successfully deploy into production.
• Identify areas for optimizing the SDLC controls to improve service reliability.
• Identify & communicate risks associated with new features and major changes into Production.
• Manage Identity and Access Management for application and taking care of risk & compliance activity around it.
• Generate Dashboard to monitor application state and monitor KPI effectively.
• Maintain NFR standards, infra requirement and support audit, risk and compliance activity pertaining to application.

Required qualifications to be successful in this role:

Experience/Exposure

Recommended
• Overall, 6-9 years of IT experience.
• 6+ Years of working as devOps or SRE engineer to support system/application software and infrastructure in cloud as well as Non-cloud env.
• 3+ Years of Exp. Around change & release management/incident management/operation using industry standard tool incident tracking tools (i.e., Remedy, ServiceNow, JIRA etc.).
• Hands on experience of writing scripts in any scripting language (Bash/Python/PowerShell).
• In-depth knowledge of any version control tool (such as Git, GitHub).
• In-depth knowledge of any one of APM tools such as Grafana/New Relic/Prometheus’s/Geneous.
• Exposure to Infrastructure as code, cloud, automation, CI/CD pipeline, GITHUB action etc.
• Exposure of managing storage, database, and compute resource in any cloud environment.
• Exposure to managing Cloud Infrastructure using Terraform scripts.
• Good analytical, troubleshooting-solving and communication skills.

Good to Have

• Global Transaction Banking / Corporate and Investment Banking Experience is a plus.
• Good knowledge of any operating system and Python is preferred.
• Exposure to working in agile methodology & env.

Education/Certification

• Bachelor’s degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma)
• ITIL Foundation Certificate
• Cloud Certification - GCP Associate Engineer, GCP DevOps etc.

Skills:

·  Change Management
·  DevOps Engineering
·  Python
·  Release Management
·  ServiceNow

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.