Back Office Payroll Agent

Job description

Job Description

Back Office Payroll Agent

Position Description
The Back Office Payroll Agent is ultimately responsible for the processing of tax forms, garnishments, direct deposit requests and/or paid sick leave claim requests. It is the responsibility of the Payroll Agent to process the form type within the contractual service level agreement (SLA) time frame and with high quality. The Payroll Agent needs to be able to work independently, yet work well in the team setting as needed.

Your future duties and responsibilities
• Enters and maintains IHSS Provider tax information (W-4 and DE-4 data)

• Enters and maintains IHSS Provider and Recipient Direct Deposit data

• Enters and maintains IHSS Provider deductions such as garnishments and other withholding orders

• Processes requests for IHSS Provider W-2 reprints

• Enters IHSS Provider and Recipient data as needed as part of service desk ticket resolution

• Acts as a liaison between the CMIPS Account and State agencies in all aspects of payment and tax processing

• Functions positively in a technological and team-based environment

• Makes suggestions for improvements for current business processes as identified

• Follows all pertinent policies and procedures

• Maintains production standards

• Follows all guidelines in compliance with security and privacy standards, inclusive of but not limited to HIPAA standards

Required qualifications to be successful in this role
Clearly identify the essential qualification vs the desired qualifications. What skills/experience must this person have to be considered?

• Minimum of one (1) year experience in payroll or related operations

• Working knowledge of Microsoft Office programs (Excel, Word, Outlook)

• Must be able to type a minimum of 35 wpm

• Ability to multi-task navigating multiple systems using dual monitors.

• Strong interpersonal communication skills with both internal and external customers

• Strong verbal and written communication skills

• Must be able to work overtime as needed

• Ability to pass background check

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com .

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Skills

·  Payroll

Reference

678105