Sales Associate - Cartier, Yorkdale, Toronto (12 Month Contract)
Toronto, Canada Sales
Job description
Cartier, l'artisan des passions.
Cartier North America exists to create and celebrate memorable moments of life; inspire and pioneer audacious change throughout Cartier; deliver excellence in performance and experience; extend and participate in the Cartier legacy; and build long-term, genuine, trusted relationships for our team members and clients in North America.
The Sales Associate inspires each guest's personal Cartier journey through exceptional experiences, while achieving or exceeding sales goals. The Sales Associate cultivates each client encounter into an ongoing, trusting relationship that will continue to drive the Cartier legacy.
Key Responsibilities:
Create exceptional client relationships resulting in consistent sales achievement
· Provide a consistently excellent client experience by creating and celebrating memorable moments for our clients and boutique visitors
· Foster authentic client connections, new and existing, by utilizing CRM and networking initiatives to result in long-term and trusted relationships with our clients
· Expertly discover clients' needs and expectations while consistently enriching the client database
· Inspire clients by further engaging them in our Cartier lifestyle, values, and full range of products
· Proactively manage client situations and provide consistent follow-up to develop relationships while maintaining the Maison high standards
· Partner with Boutique Management and Regional Prestige Sales Advisors to develop prestige relationships and prestige sales
· Partner with Boutique Management to develop local community awareness, resulting in further engagement with the Maison and client loyalty
· Consistently reach and exceed all KPIs
Develop industry and Maison knowledge
· Develop deep understanding and knowledge of the Maison and products to convey Cartier heritage and values
· Effectively use the rich history of the Maison to inspire clients and colleagues
· Remain current on all industry news and the local/global competition to effectively manage client relationships
Be a Maison Ambassador
· Uphold the Cartier standards with ability to project an approachable and professional image in personal appearance, manner, and demeanor
· Contribute to a positive and productive boutique environment by leveraging both personal and team savoir-faire to create a highly collaborative network at all times both in person and via telephone
Exhibit operational excellence & compliance
· Participate in the daily set up and break down of boutique for opening and closing
· Actively participate in boutique projects (daily/weekly/monthly/yearly inventories, audit preparation, organization and restocking of supplies, etc.)
· Assist in the merchandising and overall daily maintenance of the boutique (e.g. maintain proper visual standards; product maintenance and understock organization, cleanliness)
· Understand and comply with security and operational procedures (e.g. product handling, inventory control, transaction processing including payments, etc.)
Your Profile:
· Four year college degree preferred
· Graduate Gemmologist degree or previous Gemmological Institute of America (GIA) course work is a plus
· Previous experience in luxury retail, service or hospitality industry is preferred
· Previous experience in selling jewelry, watches or accessories is a plus
· Adequate computer skills and use of technology
· Additional language skills are a plus
Apply now »
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Reference Code:2725
Sales Associate - Cartier, Yorkdale, Toronto (12 Month Contract)
Toronto, ON, CA
Fixed Term
Cartier, l'artisan des passions.
Cartier North America exists to create and celebrate memorable moments of life; inspire and pioneer audacious change throughout Cartier; deliver excellence in performance and experience; extend and participate in the Cartier legacy; and build long-term, genuine, trusted relationships for our team members and clients in North America.
The Sales Associate inspires each guest's personal Cartier journey through exceptional experiences, while achieving or exceeding sales goals. The Sales Associate cultivates each client encounter into an ongoing, trusting relationship that will continue to drive the Cartier legacy.
Key Responsibilities:
Create exceptional client relationships resulting in consistent sales achievement
· Provide a consistently excellent client experience by creating and celebrating memorable moments for our clients and boutique visitors
· Foster authentic client connections, new and existing, by utilizing CRM and networking initiatives to result in long-term and trusted relationships with our clients
· Expertly discover clients' needs and expectations while consistently enriching the client database
· Inspire clients by further engaging them in our Cartier lifestyle, values, and full range of products
· Proactively manage client situations and provide consistent follow-up to develop relationships while maintaining the Maison high standards
· Partner with Boutique Management and Regional Prestige Sales Advisors to develop prestige relationships and prestige sales
· Partner with Boutique Management to develop local community awareness, resulting in further engagement with the Maison and client loyalty
· Consistently reach and exceed all KPIs
Develop industry and Maison knowledge
· Develop deep understanding and knowledge of the Maison and products to convey Cartier heritage and values
· Effectively use the rich history of the Maison to inspire clients and colleagues
· Remain current on all industry news and the local/global competition to effectively manage client relationships
Be a Maison Ambassador
· Uphold the Cartier standards with ability to project an approachable and professional image in personal appearance, manner, and demeanor
· Contribute to a positive and productive boutique environment by leveraging both personal and team savoir-faire to create a highly collaborative network at all times both in person and via telephone
Exhibit operational excellence & compliance
· Participate in the daily set up and break down of boutique for opening and closing
· Actively participate in boutique projects (daily/weekly/monthly/yearly inventories, audit preparation, organization and restocking of supplies, etc.)
· Assist in the merchandising and overall daily maintenance of the boutique (e.g. maintain proper visual standards; product maintenance and understock organization, cleanliness)
· Understand and comply with security and operational procedures (e.g. product handling, inventory control, transaction processing including payments, etc.)
Your Profile:
· Four year college degree preferred
· Graduate Gemmologist degree or previous Gemmological Institute of America (GIA) course work is a plus
· Previous experience in luxury retail, service or hospitality industry is preferred
· Previous experience in selling jewelry, watches or accessories is a plus
· Adequate computer skills and use of technology
· Additional language skills are a plus
Apply now »
Find similar jobs:
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Account Verification
We noticed you have accounts in our “Talent Community" and “Application" systems. We take security seriously and need to verify your identity to synchronize your accounts.
Account Email:
Please follow these steps to synchronize your accounts.
1. Reset your password:
The "reset password" link will open in a new browser window. Return to this page to enter your new password.
Click here to reset your Password
2. Enter your NEW password here:
Submit Cancel
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Account Verification
We noticed you have accounts in our “Talent Community" and “Application" systems. We take security seriously and need to verify your identity to synchronize your accounts.
Account Email:
Please follow these steps to synchronize your accounts.
1. Reset your password:
The "reset password" link will open in a new browser window. Return to this page to enter your new password.
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2. Enter your NEW password here:
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