Graduate Pensions Administrator Trainee - Sheffield - £16.5k

Job description

Job Title: Trainee Pensions Administrator (Graduate)

Location: Sheffield

£16,500 starting Salary & Benefits

Are you a recent graduate looking for a role in a marketing leading FTSE 100 Financial Service organisation? Interested in the growing Pensions Industry?

About the role:

As a Trainee Pensions Administrator with Capita Employee Benefits, our aim is to provide you with Industry leading Training & Development which will help to set out a clear career path for you from day one.

We operates in one of the UK's largest growing markets for Consulting and BPO services and aims to put our graduates and trainees at the heart of our business.

About Capita | Employee Benefits

Capita Employee Benefits is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.

We provide award-winning pensions and employee benefits solutions. As one of the leading consultancies in the UK, our specialist knowledge and expertise ensures we create innovative solutions which can make a real difference to our clients and their employees.

What you will do:

• To work within the team in the provision of full lifecycle administration services for all clients, scheme members and their dependants in line with service level agreements and in accordance with FCA legislations, policy conditions, business rules and procedures and within the regulatory framework.
• Provide excellent customer service to all clients, members and third parties.
• Learn to identify and report risks and breaches immediately to your line manager and/or the Operational Risk & Compliance Department.
• Regularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks.
• Adhere to the ISO and Investors in People Standards, Quality Management System and comply with pensions and FSA regulations and initiatives, for example, Treating Customers Fairly (TCF).
• To support and assist the management team where required in all aspects of service delivery and business support for example, ad hoc projects, auditing, etc.

Your experience will include:

• A minimum of 5 GCSEs at grades A to C (or equivalent) including English and Maths;
• Ideally First or Second class degree (or equivalent) ideally numerate or business related degree i.e. Maths, Economics, Finance, Accounts, Business Studies, Statistics, etc;

• Ideally previous Office administration or customer services experience;
• Be a excellent communicator with good numerical skills;
• Must be adaptable to varying demands and workloads, with the ability to establish working relationships with clients and staff;
• Is willing to undergo further studies to attain Professional industry certification and qualifications.

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary of £16,500, we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.