Management Consultant - Multichannel Fulfilment

Job description

Base location: London
Capgemini Consulting is the global strategy and transformation consulting organisation of the Capgemini Group, specialising in advising and supporting enterprises in significant transformation, from innovative strategy to execution and with an unstinting focus on results. With the new digital economy creating significant disruptions and opportunities, our global team of over 3,600 talented individuals work with leading companies and governments to master Digital Transformation, drawing on our understanding of the digital economy and our leadership in business transformation and organisational change.
Work with us to help our clients engage with their customers and transform the way they do business
Capgemini Consulting is recognised as a leading player in Retail Consulting, having worked for 26 of the top 30 retailers worldwide and leading some of the largest and most exciting retail transformations in the UK. Our customers cover apparel, grocery, general merchandise, entertainment and convenience sectors with projects spanning most domains of retail from buying and merchandising, supply chain and logistics through to omnichannel retail and store operations. 
To continue our exciting growth story, we are looking to recruit high calibre consultants at Consultant, Senior Consultant and Managing Consultant levels, to help our clients transform omnichannel fulfilment propositions and capabilities.
CONTEXT
The basic premise of retail is to sell products onto end customers for a profit. Retail operations have been designed, developed and refined over many years to achieve maximum efficiency; which was working well until the onset of multichannel.
Traditional fulfilment capabilities, infrastructure and assets are not easily adapted and accommodating of the newer and more diverse retail channel. The shift from pallets and wagons, to also include singles and end customers requires much more thought.
In the world of multichannel not many retailers are yet able to execute profitably across all channels. So far competition has been based on price, extended product ranges and customer experience, however the complexity from cross-channel fulfilment has put a significant downward pressure on profits. The challenge is to step back and design for a new retail world that delivers a multichannel customer proposition that is commercially focused, but also blends both old and new retail....stores are not going anywhere!
WHAT WE’RE LOOKING FOR...
...individuals who have passion, energy and experience in multichannel retail fulfilment. We work with a wide range of retail clients to answer their current and meaty questions. Do you enjoy the challenge of finding ways of solving new and age-old problems with a difference...
How can retailers’ profitability deliver a viable and truly multichannel business?
How can supply chain strategies be fine-tuned to provide a seamless customer experience regardless of channel to enhance revenue and profitability?
Inventory turnover, transportation flows and fulfilment capabilities must be optimised – but how do retailers make best use of existing and new resources...at the lowest cost?
If any of these questions has stoked your interest, you may just be what we’re looking for...
WHAT MAKES US DIFFERENT...
A one of a kind digital management consulting practice
Winning credentials, working with 26 of the top 30 retailers in the world
A collaborative, engaging and fun team environment
The opportunity to accelerate your career through intellectual challenge, specialist training and responsibility
WHAT YOU HAVE...
A degree level education and experience working with a top 5 consultancy or leading multichannel retailer.
Expertise with different multichannel fulfilment approaches (store fulfilment, Click & Collect, home delivery, locker bank, collection points), and/ or transport management, and / or warehouse management and / or order management.
Experience implementing or working with supply chain software solutions and a comfort developing business solutions using these tools (e.g. Manhattan, Red Prairie, Oracle, MetaPack, Salesforce).
An innovate approach to solving problems, creating deliverables and engaging with people from all tiers of an organisation.
Experience in transformation projects (e.g. requirements capture, development of customer journeys, definition of potential supply chain solutions).
Generating key ideas and conceptual frameworks to help solve problems and drive out insightful fact-based findings and recommendations – either on a client project, as part of a sales bid or thought leadership.
Strong stakeholder management skills, presentation skills and of a well rounded professional character.
Strong in project management, budgeting, stakeholder management and issue resolution.
Collaborative in style, empathetic in nature, confident in content and focussed on outcomes at all levels in the client organisation.
Full flexibility in terms of assignment location, roles may involve periods of time away from home during the week at short notice.
YOU MAY ALSO HAVE...
Experience working with agile software development and onshore / offshore teams.
Postgraduate qualifications (MBA/CIM), professional qualifications (Prince 2) or industry accreditation (CILT, CIPS).
Experience of delivering and/or using one or more multi-channel order orchestration tools: Oracle (DOO / GOP), IBM Sterling Order Management, Manhattan Distributed Order Management.
WHAT WE OFFER:
We will provide you with intense professional development and as much stretch as you need to put your skills into action, learn and progress.  In particular you will have the opportunity for:
Acceleration: The opportunity to accelerate your career through intellectual challenge, specialist training and responsibility.
Collaboration: The opportunity to work as part of a high performing, supportive and collegial team that values close collaboration with clients.
Satisfaction: Swiftly add value and make a real difference to Capgemini and to our Clients’ organisations.
Exposure: the chance to work with some of the most admired organisations across a range of industries and locations.
Innovation: to work within a company that values innovation and encourages entrepreneurial spirit.
Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles will involve periods of time away from home at short notice.
We offer an excellent remuneration package to include flexible benefits and bonus dependent on the candidate's competency, skills and level of expertise.
In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
Capgemini is an equal opportunities employer.