Hyperion Financial Management Consultant

Job description

Sale or Glasgow, with occasional travel as required

The UK AO Business is globally-renowned for sustained client service and delivery excellence.

An opportunity has arisen to be part of the successful and expanding Oracle team within Applications Outsourcing; a team that is accountable for providing technical expertise for blue chip and well recognised clients, both private and public sector. Capgemini UK’s AO Oracle Business Unit specialises in all aspects and technical elements of Oracle support. This encompasses day to day support, minor enhancements, upgrades and programmes of continuous service improvement. 

Capgemini and Oracle have been partners since 1995. Since then the relationship has enjoyed many significant successes, culminating in our achievement of ‘Diamond Partner’ status in 2010. This is Oracle’s highest partner recognition award and is held by only a few companies worldwide.

What makes us different?

 

We have a unique focus that sets us apart from our competitors: A dedicated Application Management/Outsourcing Sales and Delivery team

Capgemini employees live the company’s values, including fun and modesty: Our customers really like this as it is embodied in the people we put forward onto our engagements 

We empower our people so that they, as well as Capgemini, can deliver results 

We are an assignment-based organisation. Flexibility is built into our deals and our ways of working, enabling our people to gain the experience they need to progress their careers

The AO Oracle capability teams provide the breadth of skills and experience required to undertake the end-to-end delivery of these systems, services and solutions, helping them to be successful in delivering high-quality solutions to time and budget.

Our mission: we exist to provide our clients with the custom applications and integrated systems, solutions and services on which their success depends.

A Functional Consultant at Capgemini:

undertakes incident analysis on calls assigned, liaising with third parties where required, and monitors and tracks those calls through to completion, within SLA timescales;

is fully aware of the Services delivered by Capgemini, ensuring the SLA and contractual obligations are met and exceeded;

undertakes root cause analysis on problems and suggest actions and improvements to prevent similar incidents occurring again;

writes and executes test scripts for fixes and Patch releases;

supports system enhancements, including testing and deployment as directed;

works closely and collaboratively with internal Oracle Development teams, the helpdesk and externally with the client;

researches problem solutions with My Oracle Support;

ensures that internal and external client documentation is kept up to date, where appropriate;

is able from their own initiative to help identify and implement service improvements and have the capability to be responsible for acquiring, maintaining and disseminating application specific information.

The following qualities are desirable:

 

Awareness of ITIL Service Delivery Model, incident/problem and change management processes and procedures;

Experience of working with and/or supporting retail clients;

During the selection process you will be able to demonstrate evidence of:

 

a proven track record in supporting Oracle Hyperion Financial Management version (HFM) 11.1.2 implementations, and a knowledge of Financial Master Data Management (FDM);

To provide day to day live service support for client Hyperion financial systems. This will involve fault analysis and fix on fail;

The individual will also be responsible for guiding the client in the design of enhancements and changes to the current implementation. This may involve hosting and facilitating client workshops and project planning;

The individual will also be required to assist the client with the implementation of periodic patches and upgrades released by Oracle;

The individual may also be involved in the testing of enhancement, patches and upgrades assisting in both system test and UAT phases of testing;

good business process knowledge of financial and accounting functions including FDM workflows;

your ability to analyse problems and assess situations, presenting clear conclusions, both verbally and in writing;

your commitment to working as part of a team, within the framework of agreed roles and process, helping everyone in the team reach their goals;

personal motivation, taking ownership of your own responsibilities and working with minimal supervision. 

The following qualities are desirable:

 

knowledge of Hyperion Data Relationship Management

Experience of Oracle eBusiness suite

Successful applicants must be able to secure the right to live and work in the UK independently. 

Related roles with AO Oracle could entail working on HM Government contracts so the successful candidate might be asked to complete Security Vetting at a later stage. 

With this role there is an initial requirement of travelling to a London based client for periods of days at a time and after the initial period you will be based predominantly at a fixed location. But we will expect the successful candidate to be fully flexible and comfortable with working away from home.

Our teams need to be available to work shifts so that office hours are covered (normally between 8am and 6pm).  There may also be requirements for planned out of hours work.

About Capgemini

En 1967, la ville de Grenoble est en pleine effervescence avec l’apparition des télévisions couleur et les Jeux Olympiques d’hiver en 1968. C’est alors que l’entrepreneur Serge Kampf, décide d’évoluer avec les nouvelles technologies et lance alors une société d’informatique, Sogeti. C’est ainsi que commence l’histoire du Groupe Capgemini.

Aujourd’hui Capgemini est devenu l’un des leaders mondiaux de l’industrie du conseil, des services informatiques et d’infogérance. Le groupe est implanté dans 44 pays à travers le monde et repose sur un effectif de plus de 130 000 collaborateurs. En 2012, Capgemini a réalisé un chiffre d’affaires mondial de 10,3 milliards d’euros.

L’objectif du groupe est de fournir aux entreprises les moyens de réagir plus rapidement et plus intuitivement aux évolutions du marché afin qu’elles deviennent plus agiles et compétitives.