Sales Ledger Co-ordinator, Reigate, Surrey

Job description

Job Purpose and Summary

Being part of the Finance Team you will be responsible for the accurate and timely allocation of receipts on customer accounts and will follow up on the allocaiton of unallocated accounts and arrange correct allocation or refunds.  You will be resolving customer and credit control team queries in a timely manner working across other Canon departments to help you in that process.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Using your problem solving skills you will prepare customer refunds when required and handle the documentation of bad debt write offs, when instructed. The role will be give you the opportunity to flex your organisational skills as you prepare and post weekly direct debit mandates and amendments, produce reports and gain feedback against your own performance targets.

Working accurately you will ensure you remain compliant and adhere to company policies and procedures and highlight where any processes may not be adhering. There may be times when confident in the role to cover for absent team members and assist the team with ad hoc tasks.

Your communication skills will be fully utilised as you respond to customer correspondence and requests for information. You will escalate issues not being resolved and will learn how to resolve more complex issues as you develop in the role. Escalating complaint issues you will riase the paperwork associated with any refunds ensuring compliance to SOX requirements, of which training will be given.
You will print and file remittances and have the responsibility of scanning all documents as required.

Your career is important at Canon and you are encouraged to develop you career with the support and guidance of your Line Manager.

What we ask

We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We're looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world.

Excellent communicatiion skills - written and spoken English
Ability to work as part of a team, yet be responsible for your own responsibilities is key to succeeding in this role as is excellent time management of work load.
Experience in cash collectiion experience required as well competent in using Excel.
Training given on Oracle and Canon's processes.
Cash Collection experience with competence in Excel

You will need

You strive on working to high standards of accuracy and enjoy taking ownership and being accountable to the tasks that you are given. Your planning and organisational skills will be finely tuned We encourage you to demonstrate confidence and to work through queries using the resources available, escalating them as necessary. Your written and verbal English communication skills will be excellent.

Further Information

Closing Date - 09th January 2017 - please apply as soon as possible
Salary £22,516 + 5% OTE annual bonus
Location - Reigate, Surrey

Key Benefits
25 days holiday
Company pension scheme
Life Cover for those in the Pension Scheme
Free parking
Subsidised staff restaurantPlease ensure you tailor your CV so that it highlights the skills and experience you have in relation to the role you are applying
No agencies please

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s strong, ambitious and considerate, where people do great things together. You can expect the exceptional and achieve the exceptional, with the world's best imaging company. 

Expect the Exceptional.