Contract and Order Management Career Opportunities

Job description

Job Purpose and Summary

Do you have experience of Processing Orders and/or Contract Management in a business office environment?

Canon UK and Ireland, based in Reigate, Surrey is keen to build a pipeline of  talented individuals, who have the experience in Contract and/or Order Management, so that Canon can respond to open vacancies more quickly.

We still encourage candidates to apply for vacancies in the normal way through the Canon careers website www.canon.co.uk,, but this option allows you to show your interest in this niche skillset at times when we do not have current open vacancies or we know that new vacancies are coming through.
If you have not already done so through the Careers website, please also set up a request to receive  a free email alert of new vacancies you are interested in as they become available.
For both roles,  Canon  needs candidates who have experience in
·  Contract or Order Management in a business/office environment  - clearly stated on your CV,
·  Are highly customer focused and delivery orientated.
·  Have excellent attention to detail and analytical skills.
·  Ability to interpret, manipulate and use different forms of complex data.
·  Possess excellent communication skills – external/internal and to find ways to exceed customer expectations.
·  Proactive and problem solving skills.

 

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Contract Management generates new service and lease contracts to businesses, using a customized contract template. The role involves handling the full breadth of activities relating to business customer Contracts e.g customer queries, contract billing, reports terminations of contracts as well as working across a number of internal Canon departments to provide an excellent customer service within strict service level agreements. The role is challenging and varied, having your own responsibilities, as well as working very much as part of a team in a friendly environment

This role ideally requires 5 GCSEs or equivalent including Mathematics and English, though experience within contract management arena is also an important asset.
Good working knowledge of Microsoft Applications.

Experience in using Oracle ideally or similar, though training will be given.

Order Management generates the orders relating to the Contracts as described above. The role involves reviewing the contract and checking on past orders and current customer orders, processing orders using Oracle and monitoring the progress of orders through to delivery. Part of this process also involves generating sales commissions and reports. The role is within a  busy customer services environment,  working to service level agreements. Strong relationship skills are required to work closely with Sales and Credit Control and other departments, to forge strong relationships across the organization and handle customer queries through excellent written and verbal communication.

Familiarity with the progress chasing of  commercial orders and logistics. Knowledge of Oracle or similar would be useful though training would be given.

No agencies please

What we ask

We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We're looking for creative problem-solvers like you, somone who can ensure Canon stays ahead in an ever-changing world.

For both roles a knowledge of Oracle would be useful, though training will be given

Ideally to have 5 GCSEs or equivalent including Mathematics and English, though experience within contract management/Order Management arena is also an important asset.

Good Working Knowledge of Microsoft Applications.
Excellent communication skills.

You will need to have experience  of working in an office environment.

You will need

Apply high standards of accuracy
Drive for Results
Plan and Organise effectively
Take Ownership & Accountability
Create Solutions to Problems

Further Information

Closing Date - there is no closing date as we are encouraging candidates to show interest in Contract / Order Management roles for when they are available. Please also set up an email alert on Canon www.canon.co.uk so that you can receive details of vacancies as and when they become available.

Salary - Contract Management - £20,620 - £22,916 + 5 % bonus
              Order Management -  £20,620 - £21,773  + 5% bonus

Other Benefits

Free Car Park

Subsidised Restaurant

Basic 25 days holiday plus bank holidays (increasing to up to 27 with long service)

Company Pension Scheme

Medical Cover for those in the pension scheme

Free private healthcare for all employees (tax on benefit payable by employee)

Long service awards

Focus on learning and development and career progression

Staff purchase scheme.

You @ Work scheme – discounts with over 100 named brands and suppliers on their products and services

Employee forum network

Summer Hour Policy

Interest Free Season Ticket Loan

Childcare Voucher Scheme

Ride 2 Work scheme

Employee Assistance Programme

Flexible Working Policy

Company Maternity / Adoption / Paternity Policies

eLearning online training courses available to all employees

Variable pay scheme (bonus/commission)

No agencies please

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s strong, ambitious and considerate, where people do great things together. You can expect the exceptional and achieve the exceptional, with the world's best imaging company. 

Expect the Exceptional.