Digital Camera Repair Technician ( full training provided) - Elstree, Hertfordshire

Job description

Job Purpose and Summary

With a love of technology, a strong interest in photography and a background in digital camera repair, you will have training in servicing, repairing and calibrating professional Canon Camera products and will provide excellent customer service as you give information to customers. You will also have the opportunity to attend marketing events within the UK and overseas, to provide technical support and advice to customers.

 

 

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly. This role offers you the opportunity to learn through training how to diagnose, repair, adjust and check all parameters relating to Canon imaging products including professional DSLR bodies, lenses and accessories to required company standards using state of the art computer controlled test equipment. You will be encouraged to attend technical training courses on new products in the UK and overseas as required. You will maintain accurate repair documentation using Canon systems and processes. You will answer and respond to telephone enquiries from customers upon training, involving technical queries, calling customers to seek further information in relation to repairs or to offer advice to customers regarding the use of their products.

Your career at Canon is important and we encourage you to own your career with the support and guidance of your Manager

 

 

What we ask

We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We're looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world. You will possess an electronic/mechanical engineering background with strong computer knowledge.

Competent user of MS Office and various windows based operating systems.

You will have an excellent command of English, written and verbal and possess confident customer service skills.

You will need

You will have excellent planning and organisational skills, accountable for your own work load, but possess a flexible approach, to help others. You will enjoy problem solving and creating cost effective solutions to problems. With a customer centric mindset, you will provide excellent customer service.
Great opportunity to be trained in this niche industry.

Further Information

Closing Date - 20 July 2017 -  please apply as soon as possible
Location - Elstree, Hertfordhsire
Salary - £25,586-£27.008 +  monthly productivity bonus + training

Key Benefits
Basic 25 days holiday plus bank holidays (increasing to up to 27 with long service)
Company pension scheme
Life Cover for those in the pension scheme
Free private healthcare for all employees (tax on benefit payable by employee)
Long service awards
 
No agencies please

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s strong, ambitious and considerate, where people do great things together. You can expect the exceptional and achieve the exceptional, with the world's best imaging company. 

Expect the Exceptional.