Calling Credit Controllers, Reigate, Surrey

Job description

Job Purpose and Summary

Canon UK and Ireland, based in Reigate, Surrey is keen to build a pipeline of  talented credit control professionals, who are seeking full time opportunities, contract and/or permanent and have the experience of handling credit control issues  with business clients.
We are seeking all levels of professionals including Credit Control Team Leaders, to support roles when they become available.

Canon still encourages candidates to apply for vacancies in the normal way, through the Canon careers website so that the Hiring Manager can see your application to a credit control role. This option of applying is simply allows you to show your interest in this niche skillset at times when we perhaps do not have current open vacancies or we know that new vacancies are coming through.

If you have not already done so through the Careers website www.canon.co.uk – Stay Connected, please set up a request to receive free email alerts of new vacancies you are interested in as they become available.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

The Credit Control function is to ensure the collection of outstanding debts within agreed credit terms is carried out and for credit controllers we give you the opportunity to minimise bad debt and maintain customer satisfaction through effective account management and to support and liaise with team leaders and the wider credit control team. You will have the opportunity to display your communication skills as you develop strong relationships across different business areas across Canon, as you handle customer queries effectively.
Your problem solving skills will help you provide an excellent customer service as you work with others to help resolve issues and be able to escalate issues if required.
This role gives you a great opportunity to develop your skills and your career at Canon and to be part of a fun and friendly Credit Control team.

What we ask

We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We're looking for creative problem-solvers like you, somone who can ensure Canon stays ahead in an ever-changing world.

You will need to have previous credit control experience, responsible for a portfolio of your own clients in a business to business setting.
Your effective communication skills, verbal and written are required, as is the ability to help in the preparation of legal packs should this be required and a good understanding of the litigation process that support this, would also be beneficial.

As a team member, the team encourages support, whether that is learning more about the role through team members or providing training to new recruits.

Previous experience in business to business credit control essential.

As a Team Leader, you would need to have experience in managing a team of credit controllers in a B2B setting.

You will need

You will need to understand your customer, showing empathy but assertive as appropriate and will need to have excellent planning and organistional skills as you focus on the customer and take ownership and accountability for your responsibilities.
Your communication skills will be finely tuned which will allow you to demonstrate your strong negotiate and influencing skills.

Further Information

The role is based in Woodhatch, Reigate, Surrey.
Salary will vary according to experience, so when applying, please be clear on your current salary and bonus.

Please make it clear when responding to this advert, on your CV or covering letter whether you are seeking a contract or permanent  full time role.

Excellent on site facilities, free car park, subsidised restaurant, open plan offices.

25 days holiday with an option to purchase additional holiday, excellent staff discounts, pension.

NO agencies please

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s strong, ambitious and considerate, where people do great things together. You can expect the exceptional and achieve the exceptional, with the world's best imaging company. 

Expect the Exceptional.