Team Administrator

Job description

At Cadent we’re excited to be part of the future of UK energy!  We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.



About the role: 

We have an exciting opportunity for a Team Administrator to join our team based in the East Midlands on a 6month fixed term contract. 

As a Team Administrator it will be your duty to provide comprehensive administrative support to the Customer Operations team and to facilitate and efficiently co-ordinate and administer key activities to assist with the smooth running of the team including diary management, purchase orders, reporting, maintenance of systems and records, ensuring accurate and up-to-date documentation and information is held.

What you'll get to work on:

* Creating ad-hoc and bespoke KPI reports for the Management team, providing key and relevant data as and when required from a variety of different sources
* Producing standard reporting from the IMS system (near misses/hazards) and producing and actioning ad-hoc paperwork as required including secondment paperwork for internal moves
* Managing incoming phone calls, mail, and correspondence. Providing a first line response for team communications and ensure that all requests, orders, and invoices are progressed in a timely manner, complying with all procedural requirements and internal audit regulations
* Maintaining the SharePoint site, ensuring current information is filed and accessed to the agreed process
* Monitoring financial inaccuracies/underpayments with regards to incomplete payments from Customers/Suppliers; create financial MI as required, highlight any interventions; working closely with internal and external stakeholders; highlighting any financial irregularities from reports
* Assisting in the onboarding of all new staff and contractors, including arranging inductions, training, and procuring PPE and IT equipment, liaising with suppliers as necessary
* Coordinating and accurately maintaining local team records including financial and leaver records and accurately maintaining the training register and minimum competency framework database (compliance); ensuring both are updated and cross-checked as training becomes either due or completed
* Managing and co-ordinating diaries of a small team (approx. 10 people) to schedule meetings as required, ensure the itinerary is always clearly communicated to all relevant parties; arrange accommodation/car hire for the wider team as required and supporting various meetings, briefings and events as required. Collate and prepare letters and reports for internal and external publication
* Supporting and working with fellow members of the team to ensure that the movements and activities are coordinated and maximise their impact on business performance
* Ensuring access to up-to-date information is available at all times and bringing any significant issues to the attention of the management team as appropriate


Who are we looking for:

Qualifications

* Appropriate academic qualifications including English and Maths


Practical Experience

* Previous administrative experience 
* An understanding of gas distribution activities / processes
* Ability to build and maintain internal and external relationships
* Confident computer literacy skills including the use of Microsoft office systems


What’s In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:
* Funding and support towards completing qualifications
* Ample opportunity for progression within the business
* Mentoring and guidance opportunities


Why Join Us

We offer a host of benefits to suit your lifestyle and support your well-being. These include:
* Annual bonus 
* Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
* 25 days holiday, plus statutory days, and an option to buy more
* Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development 
* Strong focus on supporting you as an individual including:
* Flexible working
* Strong commitments to ED&I
* Generous family provision policies 
* Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
* My Offers membership card – offering discounts and savings from hundreds of retailers
* 2 paid volunteering days per year 
* Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships 


We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.

Diversity and Inclusion

Don’t meet every single requirement listed? 

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process. 

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you! 

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome. 
We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience. 

Be part of something big. Help shape the future of gas for generations to come.

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.
To learn more about Cadent and what we do, visit our website at Home | Cadent (cadentgas.com)

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About Cadent Gas Ltd

Cadent Gas Ltd